ED Decision 2015/022/R
CABIN CREW CRM TRAINER ASSESSMENT
(a) For assessing cabin crew CRM trainers, the operator may nominate experienced cabin crew CRM trainers who have demonstrated continued compliance with the provisions for a cabin crew CRM trainer and capability in that role for at least 3 years.
(b) An operator that does not have the resources to conduct the assessment may employ a contractor. The standard as regards the assessment is confirmed on a 3-year basis by the operator.
(c) The checklist in Table 1 provides guidance on the assessment of a cabin crew CRM trainer. If a cabin crew CRM trainer is competent in his/her role, the response to the questions in Table 1 should be ‘yes’. When answering the questions in Table 1, justifications and examples related to the responses given should be provided.
Table 1 — Cabin crew CRM trainer assessment checklist
Questions to assess a cabin crew CRM trainer |
Response yes/no |
Did the CRM trainer demonstrate the knowledge required for the role? |
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Did the CRM trainer support CRM concepts? |
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Did the CRM trainer encourage trainees to participate, share their experiences and self-analyse? |
|
Did the CRM trainer identify and respond to the trainees’ needs relative to expertise/experience? |
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Did the CRM trainer show how CRM is integrated in technical training? |
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Did the CRM trainer incorporate company CRM standards when appropriate? |
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Did the CRM trainer identify and discuss the non-technical reasons involved in accidents, incidents and events included in case studies? |
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Did the CRM trainer regularly check for understanding and resolve ambiguities? |
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Did the CRM trainer demonstrate effective instruction and facilitation skills? |
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Guidance for operators on assessing cabin crew CRM trainers, including nomination criteria, contractor use, and a checklist of competency questions with required justifications.
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