GM5 ORO.CC.115(e) Conduct of training courses and associated checking

• ED Decision 2015/022/R found in: Air Operations (965/2012) Part-ARO Part-ORO Part-CAT Part-SPA Part-NCC Part-NCO Part-SPO (Feb 2025)

GM5 ORO.CC.115(e) Conduct of training courses and associated checking ED Decision 2015/022/R CABIN CREW CRM TRAINER ASSESSMENT (a) For assessing cabin crew CRM trainers, the operator may nominate experienced cabin crew CRM trainers who have demonstrated continued compliance with the provisions for a cabin crew CRM trainer and capability in that role for at least 3 years. (b) An operator that does not have the resources to conduct the assessment may employ a contractor. The standard as regards the assessment is confirmed on a 3-year basis by the operator. (c) The checklist in Table 1 provides guidance on the assessment of a cabin crew CRM trainer. If a cabin crew CRM trainer is competent in his/her role, the response to the questions in Table 1 should be ‘yes’. When answering the questions in Table 1, justifications and examples related to the responses given should be provided. Table 1 — Cabin crew CRM trainer assessment checklist <table border="1" cellpadding="0" cellspacing="0" width="605"><tr><td width="537"><p><b>Questions to assess a cabin crew CRM trainer</b></p></td><td width="68"><p align="center"><b>Response yes/no</b></p></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer demonstrate the knowledge required for the role?</p></td><td width="68"></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer support CRM concepts?</p></td><td width="68"></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer encourage trainees to participate, share their experiences and self-analyse?</p></td><td width="68"></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer identify and respond to the trainees’ needs relative to expertise/experience?</p></td><td width="68"></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer show how CRM is integrated in technical training?</p></td><td width="68"></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer incorporate company CRM standards when appropriate?</p></td><td width="68"></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer identify and discuss the non-technical reasons involved in accidents, incidents and events included in case studies?</p></td><td width="68"></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer regularly check for understanding and resolve ambiguities?</p></td><td width="68"></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer demonstrate effective instruction and facilitation skills?</p></td><td width="68"></td></tr></table> GM5 ORO.CC.115(e) Conduct of training courses and associated checking ED Decision 2015/022/R CABIN CREW CRM TRAINER ASSESSMENT (a) For assessing cabin crew CRM trainers, the operator may nominate experienced cabin crew CRM trainers who have demonstrated continued compliance with the provisions for a cabin crew CRM trainer and capability in that role for at least 3 years. (b) An operator that does not have the resources to conduct the assessment may employ a contractor. The standard as regards the assessment is confirmed on a 3-year basis by the operator. (c) The checklist in Table 1 provides guidance on the assessment of a cabin crew CRM trainer. If a cabin crew CRM trainer is competent in his/her role, the response to the questions in Table 1 should be ‘yes’. When answering the questions in Table 1, justifications and examples related to the responses given should be provided. Table 1 — Cabin crew CRM trainer assessment checklist <table border="1" cellpadding="0" cellspacing="0" width="605"><tr><td width="537"><p><b>Questions to assess a cabin crew CRM trainer</b></p></td><td width="68"><p align="center"><b>Response yes/no</b></p></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer demonstrate the knowledge required for the role?</p></td><td width="68"></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer support CRM concepts?</p></td><td width="68"></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer encourage trainees to participate, share their experiences and self-analyse?</p></td><td width="68"></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer identify and respond to the trainees’ needs relative to expertise/experience?</p></td><td width="68"></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer show how CRM is integrated in technical training?</p></td><td width="68"></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer incorporate company CRM standards when appropriate?</p></td><td width="68"></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer identify and discuss the non-technical reasons involved in accidents, incidents and events included in case studies?</p></td><td width="68"></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer regularly check for understanding and resolve ambiguities?</p></td><td width="68"></td></tr><tr><td valign="top" width="537"><p>Did the CRM trainer demonstrate effective instruction and facilitation skills?</p></td><td width="68"></td></tr></table> ##### GM5 ORO.CC.115(e) Conduct of training courses and associated checking *ED Decision 2015/022/R* **CABIN CREW CRM TRAINER ASSESSMENT** (a) For assessing cabin crew CRM trainers, the operator may nominate experienced cabin crew CRM trainers who have demonstrated continued compliance with the provisions for a cabin crew CRM trainer and capability in that role for at least 3 years. (b) An operator that does not have the resources to conduct the assessment may employ a contractor. The standard as regards the assessment is confirmed on a 3-year basis by the operator. (c) The checklist in Table 1 provides guidance on the assessment of a cabin crew CRM trainer. If a cabin crew CRM trainer is competent in his/her role, the response to the questions in Table 1 should be ‘yes’. When answering the questions in Table 1, justifications and examples related to the responses given should be provided. ***Table 1 — Cabin crew CRM trainer assessment checklist*** <table bgcolor="#d9d9d9" cellpadding="7" cellspacing="0"> <col/> <col/> <tr> <td bgcolor="#808080"><p align="left"> <b>Questions to assess a cabin crew CRM trainer</b></p> </td> <td bgcolor="#808080"><p align="center"> <b>Response yes/no</b></p> </td> </tr> <tr> <td bgcolor="#d9d9d9" valign="top"><p align="left"> Did the CRM trainer demonstrate the knowledge required for the role?</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> <tr> <td bgcolor="#d9d9d9" valign="top"><p align="left"> Did the CRM trainer support CRM concepts?</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> <tr> <td bgcolor="#d9d9d9" valign="top"><p align="left"> Did the CRM trainer encourage trainees to participate, share their experiences and self-analyse?</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> <tr> <td bgcolor="#d9d9d9" valign="top"><p align="left"> Did the CRM trainer identify and respond to the trainees’ needs relative to expertise/experience?</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> <tr> <td bgcolor="#d9d9d9" valign="top"><p align="left"> Did the CRM trainer show how CRM is integrated in technical training?</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> <tr> <td bgcolor="#d9d9d9" valign="top"><p align="left"> Did the CRM trainer incorporate company CRM standards when appropriate?</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> <tr> <td bgcolor="#d9d9d9" valign="top"><p align="left"> Did the CRM trainer identify and discuss the non-technical reasons involved in accidents, incidents and events included in case studies?</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> <tr> <td bgcolor="#d9d9d9" valign="top"><p align="left"> Did the CRM trainer regularly check for understanding and resolve ambiguities?</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> <tr> <td bgcolor="#d9d9d9" valign="top"><p align="left"> Did the CRM trainer demonstrate effective instruction and facilitation skills?</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> </table>