How does the guidance material describe the process of operational safety in relation to resilience development?

Operational safety is described as a continuous process of evaluation of and adjustment to existing and future conditions. In this context, resilience development involves an ongoing and adaptable process including situation assessment, self-review, decision and action.

What is the purpose of training on resilience development for crew members according to the guidance?

Training on resilience development enables crew members to draw the right conclusions from both positive and negative experiences, and based on those experiences, they are better prepared to maintain or create safety margins by adapting to dynamic complex situations.

Which AMC1 ORO.CC.115(e) paragraph lists the training topics that are explained in this guidance material?

The training topics are listed in (f)(1) of AMC1 ORO.CC.115(e).

GM4 ORO.CC.115(e) Conduct of training courses and associated checking

Q: What are the four main aspects of resilience development described in the guidance material for ORO.CC.115(e)?

The four main aspects are: (1) learn ('knowing what has happened'); (2) monitor ('knowing what to look for'); (3) anticipate ('finding out and knowing what to expect'); and (4) respond ('knowing what to do and being capable of doing it').

Q: In the context of mental flexibility, what does 'understand that mental flexibility is necessary to recognise critical changes' mean?

It means that crew members are prepared to respond to situations for which there is no set procedure.

Q: What is the meaning of the phrase 'reflect on their judgement and adjust it to the unique situation' in the mental flexibility training topic?

It means that crew members learn to review their judgement based on the unique characteristics of the given circumstances.

Q: How is the phrase 'avoid fixed prejudices and over-reliance on standard solutions' interpreted in the guidance?

It means that crew members learn to update solutions and standard response sets, which have been formed on prior knowledge.

Q: What does 'remain open to changing assumptions and perceptions' require from crew members?

It means that crew members constantly monitor the situation, and are prepared to adjust their understanding of the evolving conditions.

Q: In the performance adaptation topic, what does 'mitigate frozen behaviours, overreactions and inappropriate hesitation' mean?

It means that crew members correct improper actions with a balanced response.

Q: What is the meaning of 'adjust actions to current conditions' in the performance adaptation training topic?

It means that crew members' responses are in accordance with the actual situation.

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GM4 ORO.CC.115(e) Conduct of training courses and associated checking

ED Decision 2022/014/R

RESILIENCE DEVELOPMENT

(a) The main aspects of resilience development can be described as the ability to:

(1) learn (‘knowing what has happened’);

(2) monitor (‘knowing what to look for’);

(3) anticipate (‘finding out and knowing what to expect’); and

(4) respond (‘knowing what to do and being capable of doing it’).

(b) Operational safety is a continuous process of evaluation of and adjustment to existing and future conditions. In this context, and following the description in (a), resilience development involves an ongoing and adaptable process including situation assessment, self-review, decision and action. Training on resilience development enables crew members to draw the right conclusions from both positive and negative experiences. Based on those experiences, crew members are better prepared to maintain or create safety margins by adapting to dynamic complex situations.

(1) Mental flexibility

(i) The phrase ‘understand that mental flexibility is necessary to recognise critical changes’ means that crew members are prepared to respond to situations for which there is no set procedure.

(ii) The phrase ‘reflect on their judgement and adjust it to the unique situation’ means that crew members learn to review their judgement based on the unique characteristics of the given circumstances.

(iii) The phrase ‘avoid fixed prejudices and over-reliance on standard solutions’ means that crew members learn to update solutions and standard response sets, which have been formed on prior knowledge.

(iv) The phrase ‘remain open to changing assumptions and perceptions’ means that crew members constantly monitor the situation, and are prepared to adjust their understanding of the evolving conditions.

(2) Performance adaptation

(i) The phrase ‘mitigate frozen behaviours, overreactions and inappropriate hesitation’ means that crew members correct improper actions with a balanced response.

(ii) The phrase ‘adjust actions to current conditions’ means that crew members’ responses are in accordance with the actual situation.

Details

Source-Title: GM4 ORO.CC.115(e) Conduct of training courses and associated checking View latest amendments

Erulesid: ERULES-1963177438-12099 Compare versions

Domain: Air operations

Applicabilitydate: 30 October, 2022

Entryintoforcedate: 20 August, 2022

Regulatorysource: ED Decision 2022/014/R Navigate

Regulatorysubject: Part-ORO

Typeofcontent: GM to IR (Guidance material to implementing rule)

Parentir: ORO.CC.115 Conduct of training courses and associated checking

Origin: EASA

Category: EAR