AMC4 ARGH.MGM.200(b) Management system

ON-THE-JOB TRAINING FOR INSPECTOR QUALIFICATION

(a) The competent authority should ensure that on-the-job training is undertaken by trainee inspectors as part of their initial training, after they have successfully completed the first phase of their initial KSA training. On-the-job training should be conducted by a competent person.

(b) The content and duration of the on-the-job training should be adapted to the particular training needs of every trainee inspector and should take into account the following aspects:

(1) the scope and complexity of the inspector’s tasks,

(2) the application of the KSA concepts developed in the first phase of the initial training,

(3) any prior experience as an inspector.

(c) The on-the-job training should focus on the oversight tasks that the inspector will perform. It should include a number of GH audits/inspections, which the competent authority may decide on a case-by-case basis, based on an evaluation of the trainee’s performance. If the trainee inspector has no auditing or GH operational experience before starting the initial training, they should perform GH inspector tasks, including audits and inspections, under supervision for a longer period — as determined by the competent authority — before being allowed to work as a qualified GH inspector.

(d) The scope and elements to be covered during the on-the-job training are as follows:

(1) preparation for an audit/inspection:

(i) sources of information for the preparation for an audit/inspection,

(ii) areas of concern and/or open findings,

(iii) selection of GH organisation to be audited/inspected, and

(iv) task allocation among the members of the audit/inspection team;

(2) administrative issues of the inspection:

(i) GH inspector credentials, rights and obligations,

(ii) aerodrome access procedures,

(iii) airside safety and security procedures, and

(iv) briefing on the GH inspector toolkit (fluorescent vest, anti-electrostatic clothing, checklists, digital camera, torch, safety shoes, hearing protection, etc. depending on the case);

(3) audit/inspection:

(i) introduction (opening meeting),

(ii) on-site activities (audit/inspection according to the area of expertise of the trainee),

(iii) findings (identification, categorisation, evidencing, reporting), and

(iv) corrective actions (enforcement);

(4) closing meeting (debrief on the conclusions of the audit/inspection);

(5) preparation, completion and delivery of the audit/inspection report;

(6) human factors elements:

(i) cultural aspects,

(ii) resolution of disagreements and conflicts, and

(iii) auditee stress;

(7) team leading, if required;

(8) post-audit/-inspection procedures, such as monitoring the status of open audit findings, follow-up audits/inspections and closing the findings after appropriate action has been taken by the GH organisation.

(e) The trainee GH inspector should be assessed by the GH inspector who provides the training. A trainee GH inspector should be considered to have successfully completed their on-the-job training only after demonstrating to the GH inspector who provides the training that they possess the professional competence, knowledge, judgement and ability to perform GH inspections and audits in a real, operational environment, in accordance with the applicable requirements.

(f) The competent authority should ensure that the trainee GH inspector has achieved the required competence before they are authorised to perform their role without supervision.