ADR.OR.F.045 Management system

(a) The organisation responsible for the provision of AMS, the aerodrome operator or the air traffic service provider, when the latter is partially or exclusively providing apron management services, shall implement and maintain a management system that integrates a safety management system that also covers those activities.

(b) The management system shall include:

(1) clearly defined lines of responsibility and accountability throughout the organisation, including a direct accountability for safety on the part of the senior management;

(2) a description of the overall philosophies and principles of the organisation responsible for the provision of AMS with regard to safety, referred to as the safety policy, signed by the accountable manager;

(3) a formal process that ensures that hazards in operations are identified;

(4) a formal process that ensures analysis, assessment and mitigation of the safety risks in the provision of apron management service;

(5) the means to verify the safety performance of the organisation responsible for the provision of AMS in reference to the safety performance indicators and safety performance targets of the safety management system, and to validate the effectiveness of safety risk controls;

(6) a formal process to:

(i) identify changes within the organisation, its management system, or the provision of apron management service which may affect established processes, procedures and services;

(ii) describe the arrangements to ensure safety performance before implementing changes;

(iii) eliminate or modify safety risk controls that are no longer needed or effective due to changes in the operational environment;

(7) a formal process to review the management system referred to in point (a), identify the cause(s) of substandard performance of the safety management system, determine the implications of such substandard performance in operations, and eliminate or mitigate such cause(s);

(8) a safety training programme that ensures that personnel involved in the provision of apron management service are trained and competent to perform the safety management duties;

(9) formal means for safety communication that ensures that personnel are fully aware of the safety management system, conveys safety-critical information, and explains why particular safety actions are taken and why safety procedures are introduced or changed;

(10) a formal process to monitor the compliance of the organisation with the relevant requirements.

(c) The organisation responsible for the provision of AMS shall document all management system key processes in a manual.

(d) Notwithstanding points (a) to (c), if the provider of AMS is part of a legal entity that declares its responsibility for the provision of ground handling services in accordance with Delegated Regulation (EU) 2025/20, the provider of AMS may integrate its management system with the management system required under that Regulation.

[applicable from 27 March 2028 — Regulation (EU) 2025/21]