GM5 ATM/ANS.OR.C.005(a)(1) Safety support assessment and assurance of changes to the functional system

• ED Decision 2017/001/R found in: ATM/ANS Provision of Services (2017/373) (Feb 2023)

GM5 ATM/ANS.OR.C.005(a)(1) Safety support assessment and assurance of changes to the functional system ED Decision 2017/001/R TRAINING If the change modifies the way people interact with the rest of the functional system, then they will require training before the change becomes operational. Care should be taken when training operational staff before the change is operational, as the training may change the behaviour of the operational staff when they interact with the existing functional system before any other part of the change is made, and so the training may have to be treated as a transitional stage of the change. For example, as a result of training, ATCOs may come to expect information or alerts to be presented differently. People may also need refreshment training periodically in order to ensure that their performance does not degrade over time. The training needed before operation forms part of the design of the change, while the refreshment training is part of the maintenance of the functional system after the change is in operation. GM5 ATM/ANS.OR.C.005(a)(1) Safety support assessment and assurance of changes to the functional system ED Decision 2017/001/R TRAINING If the change modifies the way people interact with the rest of the functional system, then they will require training before the change becomes operational. Care should be taken when training operational staff before the change is operational, as the training may change the behaviour of the operational staff when they interact with the existing functional system before any other part of the change is made, and so the training may have to be treated as a transitional stage of the change. For example, as a result of training, ATCOs may come to expect information or alerts to be presented differently. People may also need refreshment training periodically in order to ensure that their performance does not degrade over time. The training needed before operation forms part of the design of the change, while the refreshment training is part of the maintenance of the functional system after the change is in operation.