AMC1 ATM/ANS.OR.B.005(a)(2) Management system

• ED Decision 2017/001/R found in: ATM/ANS Provision of Services (2017/373) (Feb 2023)

AMC1 ATM/ANS.OR.B.005(a)(2) Management system ED Decision 2017/001/R POLICY (a)       The policy should: (1)       be signed by the accountable manager; (2)       reflect organisational commitments regarding performance of its services and safety, where applicable, and its proactive and systematic management; (3)       include reporting principles; and (4)       include a commitment to: (i)        improve towards the highest performance standards so as to support the achievement of the highest level of safety; (ii)       comply with all applicable legislation and requirements, meet all applicable standards and consider best practices; (iii)      continually improve the effectiveness of the management system; (iv)      provide appropriate resources; (v)       enforce the performance of the service required to support the achievement of the highest level of safety in the airspace where the service is provided as one primary responsibility of all managers; and (vi)      that the purpose of reporting is improvement and not to apportion blame to individuals. (b)       Senior management should: (1)       ensure that the policy: (i)        is appropriate to the purpose of service providers; (ii)       provides a framework for establishing and reviewing objectives in relation to the provision of the service; (iii)      is communicated and understood within the service provider; and (iv)      is reviewed for continuing suitability; (2)       continually promote the policy to all personnel and demonstrate their commitment to it; (3)       provide necessary and appropriate human and financial resources for its implementation; and (4)       establish objectives in relation to the provision of the services and performance standards. AMC1 ATM/ANS.OR.B.005(a)(2) Management system ED Decision 2017/001/R POLICY (a) The policy should: (1) be signed by the accountable manager; (2) reflect organisational commitments regarding performance of its services and safety, where applicable, and its proactive and systematic management; (3) include reporting principles; and (4) include a commitment to: (i) improve towards the highest performance standards so as to support the achievement of the highest level of safety; (ii) comply with all applicable legislation and requirements, meet all applicable standards and consider best practices; (iii) continually improve the effectiveness of the management system; (iv) provide appropriate resources; (v) enforce the performance of the service required to support the achievement of the highest level of safety in the airspace where the service is provided as one primary responsibility of all managers; and (vi) that the purpose of reporting is improvement and not to apportion blame to individuals. (b) Senior management should: (1) ensure that the policy: (i) is appropriate to the purpose of service providers; (ii) provides a framework for establishing and reviewing objectives in relation to the provision of the service; (iii) is communicated and understood within the service provider; and (iv) is reviewed for continuing suitability; (2) continually promote the policy to all personnel and demonstrate their commitment to it; (3) provide necessary and appropriate human and financial resources for its implementation; and (4) establish objectives in relation to the provision of the services and performance standards.