AMC1 ATM/ANS.OR.A.065 Occurrence reporting

• ED Decision 2022/004/R found in: ATM/ANS Provision of Services (2017/373) (Mar 2025)

AMC1 ATM/ANS.OR.A.065 Occurrence reporting ED Decision 2022/004/R REPORTING RESPONSIBILITIES AND REPORTING PROCEDURES (a) The ATM/ANS provider should assign one or more suitably qualified persons that has or have clearly defined authority and responsibility to coordinate actions on occurrences and to initiate any necessary further investigation and follow-up activity. (b) If more than one person is assigned such responsibility, the ATM/ANS provider should identify a single person to act as the main focal point for ensuring a single reporting channel is established to the accountable manager. This should in particular apply to ATM/ANS providers that hold one or more additional organisation certificates within the scope of Regulation (EU) 2018/1139 and its delegated and implementing acts where the occurrence-reporting system is fully integrated with that required under the additional certificate(s) held. (c) The ATM/ANS provider should establish procedures to be used for reporting to the competent authority and to any other organisation required, which include as a minimum: (1) a description of the applicable requirements for reporting; (2) the scope of reporting to other organisations, considering the service provider’s interfaces with other organisations, including organisations contracted in accordance with point ATM/ANS.OR.B.015; (3) a description of the reporting mechanism, including reporting forms, means and deadlines; (4) safeguards to ensure the protection of the reporter’s confidentiality and the protection of personal data; (5) responsibilities of the organisation and personnel involved in the reporting; and (6) a description of the mechanism and personnel responsibilities for identifying root causes, and the actions that may be needed to be taken to prevent similar occurrences in the future, as appropriate. Such procedures should be included in the organisation’s management system documentation. AMC1 ATM/ANS.OR.A.065 Occurrence reporting ED Decision 2022/004/R REPORTING RESPONSIBILITIES AND REPORTING PROCEDURES (a)       The ATM/ANS provider should assign one or more suitably qualified persons that has or have clearly defined authority and responsibility to coordinate actions on occurrences and to initiate any necessary further investigation and follow-up activity. (b)       If more than one person is assigned such responsibility, the ATM/ANS provider should identify a single person to act as the main focal point for ensuring a single reporting channel is established to the accountable manager. This should in particular apply to ATM/ANS providers that hold one or more additional organisation certificates within the scope of Regulation (EU) 2018/1139 and its delegated and implementing acts where the occurrence-reporting system is fully integrated with that required under the additional certificate(s) held. (c)       The ATM/ANS provider should establish procedures to be used for reporting to the competent authority and to any other organisation required, which include as a minimum: (1)       a description of the applicable requirements for reporting; (2)       the scope of reporting to other organisations, considering the service provider’s interfaces with other organisations, including organisations contracted in accordance with point ATM/ANS.OR.B.015; (3)       a description of the reporting mechanism, including reporting forms, means and deadlines; (4)       safeguards to ensure the protection of the reporter’s confidentiality and the protection of personal data; (5)       responsibilities of the organisation and personnel involved in the reporting; and (6)       a description of the mechanism and personnel responsibilities for identifying root causes, and the actions that may be needed to be taken to prevent similar occurrences in the future, as appropriate. Such procedures should be included in the organisation’s management system documentation.