GH.OPS.100 Passenger handling -- general requirements

• Regulation (EU) 2025/20 found in: Ground Handling (GH) (2025/23 and 2025/20) (Nov 2025)

#### GH.OPS.100 Passenger handling — general requirements *Regulation (EU) 2025/20* (a) The passenger handling procedures established by the ground handling organisation shall cover the safety risks, including carriage of dangerous goods in passenger baggage or on the person, related to the following activities: (1) passenger and baggage acceptance and data transmission for load control purposes; (2) handling of special categories of passengers, including passengers with reduced mobility; (3) passenger boarding; (4) passenger disembarkation, including, if applicable, handling of transit and transfer passengers; (5) passenger transfer or transit. (b) The ground handling organisation shall ensure that the aerodrome requirements related to the control of pedestrians are observed during passenger boarding and disembarkation.