GM1 ORGH.MGM.200(b)(2)(iii) General requirements for the management system

• ED Decision 2025/007/R found in: Ground Handling (GH) (2025/23 and 2025/20) (Nov 2025)

##### GM1 ORGH.MGM.200(b)(2)(iii) General requirements for the management system *ED Decision 2025/007/R* **SAFETY PERFORMANCE INDICATORS** The GH organisation may use the following safety performance indicators: (a) safety reports, including the number of mandatory and voluntary safety reports generated/received by the organisation; the GH activities, processes or procedures being reported on; and the number of occurrences resulting in aircraft damage, vehicles or other property or injuries to persons, and the severity of the damage or injuries; (b) safety reviews, including trend reviews conducted when introducing new GSE, products (e.g. training) or technologies, when implementing new or updated procedures, or in response to organisational changes that may have an impact on safety or changes to the safety policy, safety objectives, safety performance indicators, safety risk levels; (c) safety audits focusing on the integrity of the organisation’s management system, on the effectiveness of its safety culture and on periodically assessing the relevance of the safety performance indicators and the effectiveness of actions to mitigate safety risks; (d) safety surveys examining particular elements or procedures at a specific aerodrome generated by a particular operational context or bottlenecks in daily operations; (e) staff surveys (including cultural surveys), which can provide useful feedback on how engaged personnel are with the SMS; (f) changes to the usual volume of GH activities performed over the year, number of new or closed stations, or number of new GH services added to the organisation’s portfolio or to operating stations; (g) availability of sufficient resources for the safe performance of the declared GH services; (h) lessons learned.