GM1 GH.OPS.010 Interfaces with other organisations

• ED Decision 2025/007/R found in: Ground Handling (GH) (2025/23 and 2025/20) (Nov 2025)

##### GM1 GH.OPS.010 Interfaces with other organisations *ED Decision 2025/007/R* **COMMUNICATION, COOPERATION AND COORDINATION BETWEEN AIRCRAFT OPERATORS, AERODROME OPERATORS AND GH ORGANISATIONS** The relevant content of ICAO Doc 10121, *Manual on Ground Handling*, and other industry good practices may be used to identify and address the operational interfaces with adequate safety mitigation measures. (a) Communication, cooperation and coordination among GH organisations, aircraft operators and aerodrome operators are key elements in ensuring the regularity, efficiency and safety of operations. The GH organisation should share experiences and participate in: (1) ground operations groups; (2) aerodrome safety committees; (3) national safety forums; and (4) GH organisation networks. (b) To ensure safe and efficient aircraft operations, it is essential that the GH organisation actively participates in airport collaborative decision‑making (A‑CDM), total airport management and any other project where the opportunity to exchange relevant safety information is provided, as relevant to local requirements and aerodrome operators’ requirements. (c) Safety risk management. Hazard identification and risk assessment start with the identification of all stakeholders involved in the GH activities, including independent experts and non‑approved organisations. They extend to the overall control structure, assessing, in particular, the following elements across all subcontract levels and all parties within such arrangements: (1) clear assignment of accountability and allocation of responsibilities; (2) only one party is responsible for a specific aspect of the arrangement ensuring no overlapping or conflicting responsibilities; (3) applicable procedures; (4) communication between all parties involved, including reporting and feedback channels; (5) existence of clear lines of reporting, both for occurrence reporting and progress reporting; (6) qualifications and competencies of key personnel; (7) possibility for GH personnel to directly notify the aircraft operator or aerodrome operator of any hazard whose consequences would result in an obviously unacceptable safety risk. (d) Guidance on establishing operational interfaces can be found in ICAO Doc 10121, *Manual on Ground Handling*.