GM1 GH.OPS.500(d) Cargo and mail handling -- General requirements

• ED Decision 2025/007/R found in: Ground Handling (GH) (2025/23 and 2025/20) (Nov 2025)

##### GM1 GH.OPS.500(d) Cargo and mail handling — General requirements *ED Decision 2025/007/R* **CARGO HANDLING ACTIVITIES INVOLVING QUALIFIED PERSONNEL OF THE AIRCRAFT OPERATOR** (a) The aircraft operator may send qualified personnel to ensure that the aircraft and its cargo are handled in accordance with its operational procedures. For example, the aircraft operator’s personnel may be involved in the cargo handling process: aircraft offloading/loading supervision, cargo build‑up supervision, etc. (b) Whether cargo is handled with or without direct involvement of the personnel of the aircraft operator, it is subject to compliance with [Commission Delegated Regulation (EU) 2025/20](https://eur-lex.europa.eu/eli/reg_del/2025/20/oj) and the applicable requirements of [Regulation (EU) No 965/2012](https://eur-lex.europa.eu/eli/reg/2012/965/oj).