AMC5 ATM/ANS.OR.B.015 Contracted activities

• ED Decision 2023/018/R found in: ATM/ANS Provision of Services (2017/373) (Mar 2025)

AMC5 ATM/ANS.OR.B.015 Contracted activities ED Decision 2023/018/R SERVICE LEVEL AGREEMENT — SURVEILLANCE DATA (a) When transferring surveillance data from their surveillance systems and surveillance data processing systems to other air navigation service providers, ATM/ANS providers should establish formal arrangements with them for the exchange of the data. (b) Formal arrangements between ATM/ANS providers for the exchange or provision of surveillance data should include the following minimum content: (1) the parties to the arrangements; (2) the period of validity of the arrangements; (3) the scope of the surveillance data; (4) the sources of the surveillance data; (5) the exchange format of the surveillance data; (6) the service delivery point of the surveillance data; (7) agreed service levels in terms of; (i) surveillance data performance; (ii) procedures in case of unserviceability; (8) change management procedures; (9) reporting arrangements with respect to performance and availability including unforeseen outages; (10) management and coordination arrangements; (11) ground-based surveillance chain safeguarding and notification arrangements.