AMC2 ATCO.D.045(c)(4) Composition of unit training

• ED Decision 2023/011/R found in: Air Traffic Controllers Licensing and Certification (2015/340) Part-ATCO (Jun 2024)

AMC2 ATCO.D.045(c)(4) Composition of unit training ED Decision 2023/011/R HUMAN FACTORS TRAINING Human factors training should include, as a minimum, the following topics and related objectives: (a)       Basic needs of people at work (1)       List the basic needs of people at work. (2)       Characterise the factors for work satisfaction. (b)       Human performance (1)       Describe the impact of responsibility on an air traffic controller’s actions. (2)       Recognise the different responsibilities of an air traffic controller. (c)       Work environment (1)       Explain the reasons for automation. (2)       Describe the advantages and constraints of automation. (d)       Team resource management (TRM) (1)       Explain the relevance of TRM. (2)       Describe the content of the TRM concept. (e)       Stress and fatigue management (1)       Describe the fatigue and stress management policy(ies) in force (at the ATS unit). (2)       Explain the procedure(s) in force for air traffic controllers to report stress and fatigue (at the ATS unit). (3)       Consider the benefits of critical incident stress management (CISM). (f)        Human error (1)       Describe the impact an occurrence/incident may have on an air traffic controller. (2)       Explain the causes and dangers of violation of rules becoming accepted as common practice. *[applicable from 4 August 2024 - ED Decision 2023/011/R]*