GM6 Article 15(1)(e) Conditions for obtaining a certificate

• ED Decision 2022/022/R found in: U-space (2021/664) (May 2024)

GM6 Article 15(1)(e) Conditions for obtaining a certificate ED Decision 2022/022/R MANAGEMENT SYSTEM — OPERATIONS MANUAL (a) The operations manual is a key document for the applicant as well as for the competent authority. It describes how the infrastructure, facilities, and operational procedures will perform safely. (b) The principal objective of an operations manual is to show how management will fulfil its safety responsibilities. It sets out the policy and expected standards of performance, and the procedures by which they will be achieved. (c) The competent authority expects the operations manual to be an accurate reflection of the day‑to-day functioning of the management system. It shows how the organisation intends to measure its performance against safety targets and objectives. The operations manual should give a clear statement of how safety is developed, managed, and maintained. All safety policies, operational procedures and instructions should be described. (d) For many small organisations, the operations manual may be both simple and brief if it covers procedures that are essential for the satisfactory performance of day-to-day operations. (e) The operations manual is one of the means by which all relevant operating staff can be informed about their duties and responsibilities with regard to safety. It describes the infrastructure, services and facilities, all operating procedures, and any restrictions on service availability. (f) The operations manual describes how the safety of operations is to be managed. There should never be any doubt in terms of safety accountability for each domain or activity described. It defines who is accountable, who is responsible, who has the authority, who has the expertise, and who performs the tasks described. (g) The operations manual may vary in detail according to the complexity of the operation, and the type of services provided. It may be presented in any form, including electronic form. In all cases, its accessibility, usability, and reliability should be assured.