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AMC1 ATCO.D.010(a)(1) Composition of initial training - Basic training

Available versions for ERULES-1963177438-15251

ED Decision 2023/011/R found in: Air Traffic Controllers Licensing and Certification (2015/340) Part-ATCO (Jun 2024)

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ED Decision 2023/011/R

##### SUBJECT 7: HUMAN FACTORS

The subject objective is:

Learners shall characterise factors which affect personal
and team performance.

[applicable until 3 August 2024 - ED
Decision 2019/023/R]

<table border="1" cellpadding="0" cellspacing="0" width="101%">
<thead>
<tr>
<td colspan="4" valign="top" width="100%">
TOPIC HUMB 1 — INTRODUCTION
 TO HUMAN FACTORS
</td>
</tr>
</thead>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 1.1 — Learning techniques
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
1.1.1
 
</td>
<td valign="top" width="42%">
Appreciate
 appropriate learning techniques.
</td>
<td valign="top" width="3%">
3
</td>
<td valign="top" width="43%">
How the influence of interactive techniques can lead to improved
 learning
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 1.2 — Relevance of human factors for ATC
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
1.2.1
 
</td>
<td valign="top" width="42%">
Explain
 the relevance and importance of human factors.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
Historical background, safety impact on ATM, licensing
 requirements, incidents
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 1.3 — Human factors and ATC
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
1.3.1
 
</td>
<td valign="top" width="42%">
Define
 human factors.
</td>
<td valign="top" width="3%">
1
</td>
<td valign="top" width="43%">
Optional content: ICAO Human Factors Training Manual
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
1.3.2
 
</td>
<td valign="top" width="42%">
Explain
 the relationship between human factors and the aviation environment.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
Optional content: ICAO Human Factors Training Manual, visits to
 the simulator and operational room, SHELL model, PEAR model
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
1.3.3
 
</td>
<td valign="top" width="42%">
Explain
 the concept of systems.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
People, procedures, equipment
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
1.3.4
 
</td>
<td valign="top" width="42%">
Explain
 ATM in systems terms.
</td>
<td valign="top" width="3%">
2
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
1.3.5
 
</td>
<td valign="top" width="42%">
Explain
 the consequences of a system failure in ATS.
</td>
<td valign="top" width="3%">
2
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
1.3.6
 
</td>
<td valign="top" width="42%">
Explain
 the need for matching human and equipment.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
Optional content: ICAO Human Factors Training Manual
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
1.3.7
 
</td>
<td valign="top" width="42%">
Explain
 the information requirement of ATC.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
Relevant, timely, accurate
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
1.3.8
 
</td>
<td valign="top" width="42%">
Describe
 the role of the human in the evolution of ATC.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
Optional content: history of ATC, airspace, communications,
 radar, advanced ATS systems, the future of ATC 
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
1.3.9
 
</td>
<td valign="top" width="42%">
Explain
 the importance of situational awareness for decision-making.
</td>
<td valign="top" width="3%">
2
</td>
</tr>
</table>

[applicable until 3 August 2024 - ED
Decision 2019/023/R]

<table border="1" cellpadding="0" cellspacing="0" width="101%">
<thead>
<tr>
<td colspan="4" valign="top" width="100%">
TOPIC HUMB 1 —
 INTRODUCTION TO HUMAN PERFORMANCE
</td>
</tr>
</thead>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic HUMB 1.1 — Relevance
 of human factors to ATC
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
1.1.1 
</td>
<td valign="top" width="42%">
Define human factors.
</td>
<td valign="top" width="3%">
1
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC HUMB 1.1.2
</td>
<td valign="top" width="42%">
Define human performance.
</td>
<td valign="top" width="3%">
1
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
1.1.3 
</td>
<td valign="top" width="42%">
Explain the relevance of
 human factors to ATM.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
Historical
 background, safety impact on ATM, licensing requirements, incidents
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
1.1.4 
</td>
<td valign="top" width="42%">
Recognise the evolution of
 human performance during an ATCO’s career.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
Optional content:
 Regulation (EU) 2015/340; experience; initial, unit, continuation and
 development training
</td>
</tr>
</table>

*[applicable from 4 August
2024 - ED Decision 2023/011/R]*

<table border="1" cellpadding="0" cellspacing="0" width="101%">
<thead>
<tr>
<td colspan="4" valign="top" width="100%">
TOPIC HUMB 2 — HUMAN
 PERFORMANCE
</td>
</tr>
</thead>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic HUMB 2.1 — Individual behaviour
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.1.1
 
</td>
<td valign="top" width="42%">
Explain
 the differences and commonalities that exist among people.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Optional content: attitude, cultural, language
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.1.2
 
</td>
<td valign="top" width="42%">
Explain
 the dangers of boredom.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.1.3
 
</td>
<td valign="top" width="42%">
Explain
 the dangers of overconfidence and complacency.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.1.4
 
</td>
<td valign="top" width="42%">
Explain
 the dangers of fatigue.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Sleep disturbance, heavy workload
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 2.2 — Safety culture and professional conduct
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.2.1
 
</td>
<td valign="top" width="42%">
Characterise
 the role of air traffic controller for positive safety culture.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.2.2
 
</td>
<td valign="top" width="42%">
Describe
 the need for professional standards in ATC.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Optional content: adherence to rules and regulations, etc.
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.2.3
 
</td>
<td valign="top" width="42%">
Appreciate
 the needed basic professional attitude appropriate to a high level of
 safety.
</td>
<td valign="top" width="4%">
3
</td>
<td valign="top" width="43%">
Optional content: punctuality, rigour, adherence to rules,
 teamwork attitude
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.2.4
 
</td>
<td valign="top" width="42%">
Describe
 the impact of responsibility on controllers’ action(s).
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Responsibility as a guidance for appropriate action
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.2.5
 
</td>
<td valign="top" width="42%">
Recognise
 the different responsibilities of a controller.
</td>
<td valign="top" width="4%">
1
</td>
<td valign="top" width="43%">
Prospective and retrospective responsibility, guilt and
 obligation, types of responsibility (moral, welfare, legal, task, role
 responsibility, etc.)
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 2.3 — Health and well-being
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.3.1
 
</td>
<td valign="top" width="42%">
Consider
 the effect of health on performance.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Optional content: fitness, diet, drugs, alcohol
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 2.4 — Teamwork
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.4.1
 
</td>
<td valign="top" width="42%">
Describe
 the differences between social human relations and professional
 interactions.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.4.2
 
</td>
<td valign="top" width="42%">
Describe
 the different types and characters in a team.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Optional content: leader, follower
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.4.3
 
</td>
<td valign="top" width="42%">
Appreciate
 the principles of teamwork.
</td>
<td valign="top" width="4%">
3
</td>
<td valign="top" width="43%">
Optional content: team membership, group dynamics, advantages/
 disadvantages of teamwork, conflicts and their solutions
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.4.4
 
</td>
<td valign="top" width="42%">
Describe
 leader style and group interaction.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 2.5 — Basic needs of people at work
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.5.1
 
</td>
<td valign="top" width="42%">
List
 basic needs of people at work.
</td>
<td valign="top" width="4%">
1
</td>
<td valign="top" width="43%">
Optional content: balance between individual ability and
 workload, working time and rest periods; adequate physical working
 conditions, positive working environment
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.5.2
 
</td>
<td valign="top" width="42%">
Characterise
 the factors of work satisfaction.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Optional content: money, achievement, recognition, advancement,
 challenge
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 2.6 — Stress
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.6.1
 
</td>
<td valign="top" width="42%">
Define
 stress.
</td>
<td valign="top" width="4%">
1
</td>
<td valign="top" width="43%">
Stress definition
Optional content: EATCHIP Human Factors Module — Stress
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.6.2
 
</td>
<td valign="top" width="42%">
Describe
 stress symptoms and sources.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Behavioural changes, lifestyle changes, physical symptoms,
 crisis events, main causes of stress
Optional content: EATCHIP Human Factors Module — Stress
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.6.3
 
</td>
<td valign="top" width="42%">
Describe
 the stages of stress.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Stress performance curve
Optional content: EATCHIP Human Factors Module — Stress
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.6.4
 
</td>
<td valign="top" width="42%">
Appreciate
 techniques for stress management.
</td>
<td valign="top" width="4%">
3
</td>
<td valign="top" width="43%">
Optional content: relaxation techniques, diet and lifestyle,
 exercise, EATCHIP Human Factors Module — Stress
</td>
</tr>
</table>

[applicable until 3 August 2024 - ED
Decision 2019/023/R]

<table border="1" cellpadding="0" cellspacing="0" width="101%">
<thead>
<tr>
<td colspan="4" valign="top" width="100%">
TOPIC HUMB 2 —
 HEALTH AND WELL-BEING
</td>
</tr>
</thead>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic HUMB 2.1 — Fitness for duty
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.1.1 
</td>
<td valign="top" width="42%">
Recognise the effect of
 health and well-being on fitness for duty.
</td>
<td valign="top" width="4%">
1
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.1.2 
</td>
<td valign="top" width="42%">
List the reasons for
 provisional inability to exercise the privileges of the ATCO licence.
</td>
<td valign="top" width="4%">
1
</td>
<td valign="top" width="43%">
Regulation
 (EU) 2015/340
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.1.3 
</td>
<td valign="top" width="42%">
Recognise signs of lack of
 personal fitness.
</td>
<td valign="top" width="4%">
1
</td>
<td valign="top" width="43%">
Cognitive
 and physical fitness
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.1.4 
</td>
<td valign="top" width="42%">
Describe good practices
 that contribute to maintaining fitness for duty.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Optional content:
 fitness, diet
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic HUMB 2.2 — Stress
 and fatigue
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.2.1 
</td>
<td valign="top" width="42%">
Define stress.
</td>
<td valign="top" width="4%">
1
</td>
<td valign="top" width="43%">
Regulation
 (EU) 2017/373
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.2.2 
</td>
<td valign="top" width="42%">
Define fatigue.
</td>
<td valign="top" width="4%">
1
</td>
<td valign="top" width="43%">
Regulation
 (EU) 2017/373
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.2.3 
</td>
<td valign="top" width="42%">
Differentiate between
 stress and fatigue.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
ICAO
 Doc 9966
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.2.4 
</td>
<td valign="top" width="42%">
Explain the causal factors
 of stress and fatigue.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Optional content:
 EUROCONTROL Fatigue and sleep management
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic HUMB 2.3 — Substance
 use and responsibility
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.3.1 
</td>
<td valign="top" width="42%">
Define psychoactive
 substance.
</td>
<td valign="top" width="4%">
1
</td>
<td valign="top" width="43%">
Regulation
 (EU) 2017/373
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.3.2
</td>
<td valign="top" width="42%">
Explain the effect of
 psychoactive substance use on the individual and on safety.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
2.3.3
</td>
<td valign="top" width="42%">
Describe individual
 responsibility in terms of psychoactive substance use.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Regulation
 (EU) 2017/373
</td>
</tr>
</table>

*[applicable from 4 August
2024 - ED Decision 2023/011/R]*

<table border="1" cellpadding="0" cellspacing="0" width="101%">
<thead>
<tr>
<td colspan="4" valign="top" width="100%">
TOPIC HUMB 3 — HUMAN ERROR
</td>
</tr>
</thead>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 3.1 — Dangers of error
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.1.1
 
</td>
<td valign="top" width="42%">
Recognise
 the dangers of error in ATC.
</td>
<td valign="top" width="4%">
1
</td>
<td valign="top" width="43%">
Optional content: Air Traffic Control — Human Performance
 Factors (Anne Isaac, 1999), Human Factors in Air Traffic Control (V. David
 Hopkin, 1995)
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 3.2 — Definition of human error
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.2.1
 
</td>
<td valign="top" width="42%">
Define
 human error.
</td>
<td valign="top" width="4%">
1
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.2.2
 
</td>
<td valign="top" width="42%">
Describe
 the factors which contribute to cause error.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Fatigue, lack of skill, misunderstanding, multitasking, lack of
 information, distraction, lack of work satisfaction
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 3.3 — Classification of human error
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.3.1
 
</td>
<td valign="top" width="42%">
State
 the types of errors.
</td>
<td valign="top" width="4%">
1
</td>
<td valign="top" width="43%">
Optional content: slips, lapses, mistakes
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.3.2
 
</td>
<td valign="top" width="42%">
Define
 violations.
</td>
<td valign="top" width="4%">
1
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.3.3
 
</td>
<td valign="top" width="42%">
Differentiate
 between errors and violations of rules.
</td>
<td valign="top" width="4%">
2
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.3.4
 
</td>
<td valign="top" width="42%">
Describe
 the three levels of performance according to the Rasmussen model. 
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Skill based, knowledge based, rule based
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 3.4 — Risk analysis and risk management
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.4.1
 
</td>
<td valign="top" width="42%">
Describe
 risk analysis and risk management of human systems and error.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Active failures and latent conditions 
Optional content: Reason model, HFACS (Human Factors Analysis
 &amp; Classification System) model, Heinrich Theory
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.4.2
 
</td>
<td valign="top" width="42%">
Apply
 one risk analysis model on error during a case study.
</td>
<td valign="top" width="4%">
3
</td>
<td valign="top" width="43%">
</td>
</tr>
</table>

[applicable until 3 August 2024 - ED
Decision 2019/023/R]

<table border="1" cellpadding="0" cellspacing="0" width="101%">
<thead>
<tr>
<td colspan="4" valign="top" width="100%">
TOPIC HUMB 3 —
 HUMAN PERFORMANCE
</td>
</tr>
</thead>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic HUMB 3.1 — Individual behaviour
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.1.1
</td>
<td valign="top" width="42%">
Define human behaviour.
</td>
<td valign="top" width="4%">
1
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.1.2 
</td>
<td valign="top" width="42%">
Explain the differences and
 commonalities that exist among people.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Optional content:
 attitude, cultural, language, motivation
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.1.3
</td>
<td valign="top" width="42%">
Describe the reasons for
 complacency and the associated effects.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Safety,
 working relationship — team
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.1.4 
</td>
<td valign="top" width="42%">
Describe the reasons for overconfidence
 and the associated effects.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Safety,
 working relationship — team
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.1.5 
</td>
<td valign="top" width="42%">
Explain the dangers of
 boredom.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic HUMB 3.2 — Safety
 culture and professional conduct
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.2.1
</td>
<td valign="top" width="42%">
Recognise professional
 conduct in the workplace.
</td>
<td valign="top" width="4%">
1
</td>
<td valign="top" width="43%">
Optional content:
 professionalism, attitude, communication, teamwork
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.2.2 
</td>
<td valign="top" width="42%">
Describe how the air
 traffic controller contributes to a positive safety culture.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Optional content:
 attitude towards safety, punctuality, rigour, adherence to rules and
 regulations, teamwork attitude, etc.
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
3.2.3
</td>
<td valign="top" width="42%">
Consider the factors which
 influence responsible behaviour.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Optional content:
 situation, team, personal situation and judgement, instance of
 justification, moral motivation, personality
</td>
</tr>
</table>

*[applicable from 4 August
2024 - ED Decision 2023/011/R]*

<table border="1" cellpadding="0" cellspacing="0" width="101%">
<thead>
<tr>
<td colspan="4" valign="top" width="100%">
TOPIC HUMB 4 — COMMUNICATION
</td>
</tr>
</thead>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 4.1 — Importance of good communication in ATC
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
4.1.1
 
</td>
<td valign="top" width="42%">
Appreciate
 the importance of good communication in ATC. 
</td>
<td valign="top" width="3%">
3
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 4.2 — Communication process
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
4.2.1
 
</td>
<td valign="top" width="42%">
Define
 communication.
</td>
<td valign="top" width="3%">
1
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
4.2.2
 
</td>
<td valign="top" width="42%">
Define
 the communication process.
</td>
<td valign="top" width="3%">
1
</td>
<td valign="top" width="43%">
Optional content: sender, encoder, transmitter, signal,
 interference, reception, decoder, receiver, feedback
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 4.3 — Communication modes
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
4.3.1
 
</td>
<td valign="top" width="42%">
Describe
 the factors which affect verbal communication.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
Optional content: word choice, intonation, speed, tone,
 distortion, load, expectation, noise, interruption, language knowledge (i.e.
 accent, dialect, vocabulary)
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
4.3.2
 
</td>
<td valign="top" width="42%">
Describe
 the factors which affect non-verbal communication.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
Optional content: touch, choice, expectation, noise,
 interruption
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
4.3.3
 
</td>
<td valign="top" width="42%">
Apply
 good communication practices.
</td>
<td valign="top" width="3%">
3
</td>
<td valign="top" width="43%">
Speaking and listening
</td>
</tr>
</table>

[applicable until 3 August 2024 - ED
Decision 2019/023/R]

<table border="1" cellpadding="0" cellspacing="0" width="101%">
<thead>
<tr>
<td colspan="4" valign="top" width="100%">
TOPIC HUMB 4 —
 HUMAN ERROR
</td>
</tr>
</thead>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic HUMB 4.1 —
 Definition of human error
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
4.1.1 
</td>
<td valign="top" width="42%">
Define human error.
</td>
<td valign="top" width="4%">
1
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic HUMB 4.2 —
 Classification of human error
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
4.2.1 
</td>
<td valign="top" width="42%">
List the types of errors.
</td>
<td valign="top" width="4%">
1
</td>
<td valign="top" width="43%">
Optional content: slips,
 lapses, mistakes
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
4.2.2 
</td>
<td valign="top" width="42%">
Describe the factors which
 contribute to the occurrence of different types of errors and how these may
 be reduced.
</td>
<td valign="top" width="4%">
2
</td>
<td valign="top" width="43%">
Fatigue,
 lack of skill, misunderstanding, multitasking, lack of information,
 distraction, lack of work satisfaction
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
4.2.3 
</td>
<td valign="top" width="42%">
Define violations.
</td>
<td valign="top" width="4%">
1
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
4.2.4 
</td>
<td valign="top" width="42%">
Differentiate between
 errors and violations of rules and their consequences for the controller.
</td>
<td valign="top" width="4%">
2
</td>
</tr>
</table>

*[applicable from 4 August
2024 - ED Decision 2023/011/R]*

<table border="1" cellpadding="0" cellspacing="0" width="101%">
<thead>
<tr>
<td colspan="4" valign="top" width="100%">
TOPIC HUMB 5 — THE WORK
 ENVIRONMENT
</td>
</tr>
</thead>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 5.1 — Ergonomics and the need for good design
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
5.1.1
 
</td>
<td valign="top" width="42%">
Define
 ergonomics.
</td>
<td valign="top" width="3%">
1
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
5.1.2
 
</td>
<td valign="top" width="42%">
Recognise
 the need for good building design.
</td>
<td valign="top" width="3%">
1
</td>
<td valign="top" width="43%">
Optional content: light, insulation, decor, space, facilities
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
5.1.3
 
</td>
<td valign="top" width="42%">
Explain
 the need for good work position design.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
Optional content: anthropometry (seating, workstation design,
 input device, etc.)
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 5.2 — Equipment and tools
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
5.2.1
 
</td>
<td valign="top" width="42%">
Characterise
 the equipment and tools that will be used in simulation in accordance with
 the SHELL model.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
The
 physical environment, visual displays, suites, input devices, communications
 equipment, console profile and layout
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic
 HUMB 5.3 — Automation
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
5.3.1
 
</td>
<td valign="top" width="42%">
Explain
 the reasons for automation. 
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
5.3.2
 
</td>
<td valign="top" width="42%">
Describe
 the advantages and constraints of automation.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
</td>
</tr>
</table>

[applicable until 3 August 2024 - ED Decision 2019/023/R]

<table border="1" cellpadding="0" cellspacing="0" width="101%">
<thead>
<tr>
<td colspan="4" valign="top" width="100%">
TOPIC HUMB 5 —
 TEAMWORK
</td>
</tr>
</thead>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic HUMB 5.1 — Teamwork
 and team roles
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
5.1.1 
</td>
<td valign="top" width="42%">
Define teamwork.
</td>
<td valign="top" width="3%">
1
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
5.1.2 
</td>
<td valign="top" width="42%">
Describe the differences
 between social human relations and professional interactions.
</td>
<td valign="top" width="3%">
2
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
5.1.3 
</td>
<td valign="top" width="42%">
Explain the different types
 of teams in the ATC environment.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
Optional content:
 executive/planner, shift team, sector group or ATC unit team, team with
 pilots, team with adjacent ATC units
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
5.1.4 
</td>
<td valign="top" width="42%">
Recognise the different
 types, roles and characters in a team
</td>
<td valign="top" width="3%">
1
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
5.1.5 
</td>
<td valign="top" width="42%">
Characterise the principles
 of teamwork.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
Optional content: team
 membership, team roles, group dynamics, advantages/disadvantages of
 teamwork, conflicts and their solutions
</td>
</tr>
</table>

*[applicable from 4 August
2024 - ED Decision 2023/011/R]*

<table border="1" cellpadding="0" cellspacing="0" width="101%">
<thead>
<tr>
<td colspan="4" valign="top" width="100%">
TOPIC HUMB 6 —
 COMMUNICATION
</td>
</tr>
</thead>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic HUMB 6.1 — Communication
 in ATC
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
6.1.1 
</td>
<td valign="top" width="42%">
Define communication.
</td>
<td valign="top" width="3%">
1
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
6.1.2 
</td>
<td valign="top" width="42%">
List an ATCO’s
 communication partners.
</td>
<td valign="top" width="3%">
1
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
6.1.3
</td>
<td valign="top" width="42%">
Explain good communication
 practices.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
Speaking
 and listening
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
6.1.4
</td>
<td valign="top" width="42%">
Differentiate between hearing
 and listening.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
</td>
</tr>
<tr>
<td colspan="4" valign="top" width="100%">
Subtopic HUMB 6.2 —
 Communication modes
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
6.2.1 
</td>
<td valign="top" width="42%">
Describe the factors which
 affect verbal communication.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
Optional content: word
 choice, intonation, speed, tone, distortion, load, expectation, noise, interruption,
 language competence
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
6.2.2 
</td>
<td valign="top" width="42%">
Describe the factors which
 affect non-verbal communication.
</td>
<td valign="top" width="3%">
2
</td>
<td valign="top" width="43%">
Optional content: touch,
 choice, expectation, noise, interruption
</td>
</tr>
<tr>
<td valign="top" width="10%">
BASIC 
 HUMB
6.2.3 
</td>
<td valign="top" width="42%">
Describe misunderstandings
 that may arise during a controller’s communication.
</td>
<td valign="top" width="3%">
2
</td>
</tr>
</table>

*[applicable from 4 August
2024 - ED Decision 2023/011/R]*