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AMC1 ORO.GEN.110(f)(h) Operator responsibilities
Available versions for ERULES-1963177438-11926
ED Decision 2019/019/R
found in: Air Operations (965/2012) Part-ARO Part-ORO Part-CAT Part-SPA Part-NCC Part-NCO Part-SPO (Sep 2023)
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AMC1 ORO.GEN.110(f)(h) Operator responsibilities ED Decision 2019/019/R ESTABLISHMENT OF PROCEDURES (a) An operator should establish procedures to be followed by cabin crew covering at least: (1) arming and disarming of slides; (2) operation of cabin lights, including emergency lighting; (3) prevention and detection of cabin, galley and toilet fires; (4) actions to be taken when turbulence is encountered; (5) actions to be taken in the event of an emergency and/or an evacuation; and (6) safety aspects of the in-flight entertainment (IFE) system, if installed. (b) When establishing procedures and a checklist system for cabin crew with respect to the aircraft cabin, the operator should take into account at least the following duties: <table border="1" cellpadding="0" cellspacing="0" width="573"><thead><tr><td valign="top" width="241"><p><b>Duties</b></p></td><td valign="top" width="82"><p><b>Pre-take off</b></p></td><td valign="top" width="82"><p><b>In-flight</b></p></td><td valign="top" width="82"><p><b>Pre-landing</b></p></td><td valign="top" width="85"><p><b>Post-landing</b></p></td></tr></thead><tr><td valign="top" width="241"><p align="left">(1) Briefing of cabin crew by the senior cabin crew member prior to commencement of a flight or series of flights</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"></td><td valign="top" width="82"></td><td valign="top" width="85"></td></tr><tr><td valign="top" width="241"><p align="left">(2) Check of safety and emergency equipment in accordance with operator's policies and procedures</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"></td><td valign="top" width="82"></td><td valign="top" width="85"></td></tr><tr><td valign="top" width="241"><p align="left">(3) Security checks as applicable </p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"></td><td valign="top" width="82"></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(4) Passenger embarkation and disembarkation </p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"></td><td valign="top" width="82"></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(5) Securing of passenger cabin (e.g. seat belts, cabin cargo/baggage, IFE system)</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"></td></tr><tr><td valign="top" width="241"><p align="left">(6) Securing of galleys and stowage of equipment </p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>if required</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"></td></tr><tr><td valign="top" width="241"><p align="left">(7) Arming of door/exit slides</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"></td><td valign="top" width="82"></td><td valign="top" width="85"></td></tr><tr><td valign="top" width="241"><p align="left">(8) Safety briefing/information to passengers </p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(9) ’Cabin secure’ report to flight crew </p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>if required</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"></td></tr><tr><td valign="top" width="241"><p align="left">(10) Operation of cabin lights</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>if required</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(11) Safety aspects of the IFE system (if installed)</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(12) Cabin crew at assigned crew stations </p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>if required</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(13) Surveillance of passenger cabin </p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(14) Prevention and detection of fire in the cabin (including the combi-cargo area, crew rest areas, galleys, lavatories and any other cabin remote areas) and instructions for actions to be taken</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(15) Actions to be taken when turbulence is encountered </p></td><td valign="top" width="82"></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"></td><td valign="top" width="85"></td></tr><tr><td valign="top" width="241"><p align="left">(16) Actions to be taken in case of in-flight incidents (e.g. medical emergency)</p></td><td valign="top" width="82"></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"></td><td valign="top" width="85"></td></tr><tr><td valign="top" width="241"><p align="left">(17) Actions to be taken in the event of emergency situations</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(18) Disarming of door/exit slides </p></td><td valign="top" width="82"></td><td valign="top" width="82"></td><td valign="top" width="82"></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(19) Reporting of any deficiency and/or un-serviceability of equipment and/or any incident</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"><p>x</p></td></tr></table> (c) The operator should specify the contents of safety briefings for all cabin crew members prior to the commencement of a flight or series of flights.
AMC1 ORO.GEN.110(f)(h) Operator responsibilities ED Decision 2019/019/R ESTABLISHMENT OF PROCEDURES (a) An operator should establish procedures to be followed by cabin crew covering at least: (1) arming and disarming of slides; (2) operation of cabin lights, including emergency lighting; (3) prevention and detection of cabin, galley and toilet fires; (4) actions to be taken when turbulence is encountered; (5) actions to be taken in the event of an emergency and/or an evacuation; and (6) safety aspects of the in-flight entertainment (IFE) system, if installed. (b) When establishing procedures and a checklist system for cabin crew with respect to the aircraft cabin, the operator should take into account at least the following duties: <table border="1" cellpadding="0" cellspacing="0" width="573"><thead><tr><td valign="top" width="241"><p><b>Duties</b></p></td><td valign="top" width="82"><p><b>Pre-take off</b></p></td><td valign="top" width="82"><p><b>In-flight</b></p></td><td valign="top" width="82"><p><b>Pre-landing</b></p></td><td valign="top" width="85"><p><b>Post-landing</b></p></td></tr></thead><tr><td valign="top" width="241"><p align="left">(1) Briefing of cabin crew by the senior cabin crew member prior to commencement of a flight or series of flights</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"></td><td valign="top" width="82"></td><td valign="top" width="85"></td></tr><tr><td valign="top" width="241"><p align="left">(2) Check of safety and emergency equipment in accordance with operator's policies and procedures</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"></td><td valign="top" width="82"></td><td valign="top" width="85"></td></tr><tr><td valign="top" width="241"><p align="left">(3) Security checks as applicable </p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"></td><td valign="top" width="82"></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(4) Passenger embarkation and disembarkation </p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"></td><td valign="top" width="82"></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(5) Securing of passenger cabin (e.g. seat belts, cabin cargo/baggage, IFE system)</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"></td></tr><tr><td valign="top" width="241"><p align="left">(6) Securing of galleys and stowage of equipment </p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>if required</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"></td></tr><tr><td valign="top" width="241"><p align="left">(7) Arming of door/exit slides</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"></td><td valign="top" width="82"></td><td valign="top" width="85"></td></tr><tr><td valign="top" width="241"><p align="left">(8) Safety briefing/information to passengers </p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(9) ’Cabin secure’ report to flight crew </p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>if required</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"></td></tr><tr><td valign="top" width="241"><p align="left">(10) Operation of cabin lights</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>if required</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(11) Safety aspects of the IFE system (if installed)</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(12) Cabin crew at assigned crew stations </p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>if required</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(13) Surveillance of passenger cabin </p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(14) Prevention and detection of fire in the cabin (including the combi-cargo area, crew rest areas, galleys, lavatories and any other cabin remote areas) and instructions for actions to be taken</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(15) Actions to be taken when turbulence is encountered </p></td><td valign="top" width="82"></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"></td><td valign="top" width="85"></td></tr><tr><td valign="top" width="241"><p align="left">(16) Actions to be taken in case of in-flight incidents (e.g. medical emergency)</p></td><td valign="top" width="82"></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"></td><td valign="top" width="85"></td></tr><tr><td valign="top" width="241"><p align="left">(17) Actions to be taken in the event of emergency situations</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(18) Disarming of door/exit slides </p></td><td valign="top" width="82"></td><td valign="top" width="82"></td><td valign="top" width="82"></td><td valign="top" width="85"><p>x</p></td></tr><tr><td valign="top" width="241"><p align="left">(19) Reporting of any deficiency and/or un-serviceability of equipment and/or any incident</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="82"><p>x</p></td><td valign="top" width="85"><p>x</p></td></tr></table> (c) The operator should specify the contents of safety briefings for all cabin crew members prior to the commencement of a flight or series of flights.
##### AMC1 ORO.GEN.110(f)(h) Operator responsibilities *ED Decision 2019/019/R* **ESTABLISHMENT OF PROCEDURES** (a) An operator should establish procedures to be followed by cabin crew covering at least: (1) arming and disarming of slides; (2) operation of cabin lights, including emergency lighting; (3) prevention and detection of cabin, galley and toilet fires; (4) actions to be taken when turbulence is encountered; (5) actions to be taken in the event of an emergency and/or an evacuation; and (6) safety aspects of the in-flight entertainment (IFE) system, if installed. (b) When establishing procedures and a checklist system for cabin crew with respect to the aircraft cabin, the operator should take into account at least the following duties: <table bgcolor="#d9d9d9" cellpadding="7" cellspacing="0"> <col/> <col/> <col/> <col/> <col/> <thead> <tr valign="top"> <td bgcolor="#808080"><p align="left"> <b>Duties</b></p> </td> <td bgcolor="#808080"><p align="center"> <b>Pre-take off</b></p> </td> <td bgcolor="#808080"><p align="center"> <b>In-flight</b></p> </td> <td bgcolor="#808080"><p align="center"> <b>Pre-landing</b></p> </td> <td bgcolor="#808080"><p align="center"> <b>Post-landing</b></p> </td> </tr> </thead> <tbody> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (1) Briefing of cabin crew by the senior cabin crew member prior to commencement of a flight or series of flights</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (2) Check of safety and emergency equipment in accordance with operator's policies and procedures</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (3) Security checks as applicable </p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (4) Passenger embarkation and disembarkation </p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (5) Securing of passenger cabin (e.g. seat belts, cabin cargo/baggage, IFE system)</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (6) Securing of galleys and stowage of equipment </p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> if required</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (7) Arming of door/exit slides</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (8) Safety briefing/information to passengers </p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (9) ’Cabin secure’ report to flight crew </p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> if required</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (10) Operation of cabin lights</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> if required</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (11) Safety aspects of the IFE system (if installed)</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (12) Cabin crew at assigned crew stations </p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> if required</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (13) Surveillance of passenger cabin </p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (14) Prevention and detection of fire in the cabin (including the combi-cargo area, crew rest areas, galleys, lavatories and any other cabin remote areas) and instructions for actions to be taken</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (15) Actions to be taken when turbulence is encountered </p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (16) Actions to be taken in case of in-flight incidents (e.g. medical emergency)</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (17) Actions to be taken in the event of emergency situations</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (18) Disarming of door/exit slides </p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> <br/> </p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> </tr> <tr valign="top"> <td bgcolor="#d9d9d9"><p align="left"> (19) Reporting of any deficiency and/or un-serviceability of equipment and/or any incident</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> <td bgcolor="#d9d9d9"><p align="center"> x</p> </td> </tr> </tbody> </table> (c) The operator should specify the contents of safety briefings for all cabin crew members prior to the commencement of a flight or series of flights.