GM5 Article 15(1)(e) Conditions for
obtaining a certificate
ED Decision 2022/022/R
MANAGEMENT SYSTEM — CONTRACTED ACTIVITIES
(a) ‘Contracted activities’ means those activities within the service provision conditions attached to the certificate that are performed by other organisations either themselves certified to perform such activities or, if not certified, working under the service provider’s oversight. The scope of the oversight covers the contracted activities performed by the external organisation that is not itself certified in accordance with Regulation (EU) 2021/664.
(b) A contract could take the form of a written agreement, letter of agreement, service level agreement, memorandum of understanding, etc., as appropriate for the contracted activities.
(c) To ensure that the contracted organisation can perform the contracted activities, the applicant should first audit the contracted party. For the purpose of verifying the suitability of contracted organisations, the applicant may refer to appropriate consensus-based industry standards and possible related industry-awarded certifications.
(d) The ultimate responsibility for the services provided by contracted organisations always remains with the contracting organisation.
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