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AMC1 21.B.25(a)(1) Management system

ED Decision 2023/014/R

DOCUMENTED POLICIES AND PROCEDURES

(a) The various elements of the organisation involved with the activities related to Regulation (EU) 2018/1139 and its delegated and implementing acts should be documented in order to establish a reference source for the establishment and maintenance of this organisation.

(b) The documented procedures should be established in a way that facilitates their use. They should be clearly identified, kept up to date and made readily available to all the personnel involved in the related activities.

(c) The documented procedures should cover, as a minimum, all of the following aspects:

(1) policies and objectives;

(2) the organisational structure;

(3) responsibilities and the associated authority;

(4) processes and procedures;

(5) internal and external interfaces;

(6) internal control procedures;

(7) the training of personnel;

(8) cross-references to associated documents; and

(9) assistance from other competent authorities or EASA (where required).

(d) It is likely that the information may be held in more than one document or series of documents, and suitable cross-referencing should be provided. For example, the organisational structure and the job descriptions are not usually in the same documentation as the detailed working procedures. In such cases, it is recommended that the documented procedures should include an index of cross-references to all such other related information, and the related documentation should be readily available when required.