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GM2 ORGH.MGM.200(b)(2) General requirements for the management system

ED Decision 2025/007/R

GUIDANCE FOR SMALL GH ORGANISATIONS ON BUILDING A SCALABLE SMS

The GH organisation may use the following guidelines from ICAO Doc 10121, Manual on Ground Handling:

The principles of good SMS apply to all organisations, companies and operators irrespective of their size and complexity of operation. The four components and twelve elements of the ICAO SMS framework can be used appropriately for both large and small organisations alike. Scalability does not mean picking particular elements; all the elements are applicable but will vary in scale. The individual GH organisation should carry out an analysis of its activities to determine the right level of applicability and resource to manage its SMS. Even small GH Organisations could be involved in activities having significant safety risks or be affected by other organisations working around them.

For small organisations, the low volume of incidents and safety data will mean it is more difficult to identify trends. Other more qualitative means of assessing safety might be required such as safety meetings and collaborating with other service providers or industry representative bodies.

Further information on scalability can be found in Doc 9859 and the Safety Management International Collaboration Group’s (SMICG) ‘SMS for small organisations’.

The safety risk assessment and identification of the appropriate mitigation measures include the human‑factor element.