What analysis is recommended for a ground handling organisation to determine the appropriate number of qualified personnel needed for safe service provision?

A task and resource analysis is recommended to determine the appropriate number of qualified personnel sufficient to ensure the safe provision of ground handling services.

Which aspects may a ground handling organisation consider when performing a task and resource analysis for personnel planning?

The organisation may consider: (a) types of GH services provided as per the declaration and tasks planned; (b) number of stations covered; (c) peak seasons and changes to seasonal flight programmes; (d) number of aircraft operators to which it provides services; (e) estimated number of ad hoc requests for GH services per season; and (f) any GH services contracted to third parties.

When planning sufficient personnel, what should a ground handling organisation take into account regarding seasonal variations?

It should consider peak seasons and changes to the seasonal flight programmes.

In the context of personnel planning for ground handling services, how should the organisation account for services provided by external parties?

It should consider any GH services contracted to third parties.

What factor related to aircraft operators should be included in the task and resource analysis for ground handling personnel?

The number of aircraft operators to which the organisation provides services.

Which element of ground handling operations is addressed by considering the number of stations covered in the personnel planning analysis?

The number of stations covered is one of the aspects to consider in the task and resource analysis for determining sufficient personnel.

How should a ground handling organisation estimate the need for personnel to handle unscheduled service requests?

It should consider the estimated number of ad hoc requests for GH services per season.

GM1 ORGH.MGM.210(j) Personnel

Q: What is the purpose of performing a task and resource analysis as recommended in GM1 ORGH.MGM.210(j)?

The purpose is to determine an appropriate number of qualified personnel as sufficient to ensure the safe provision of GH services.

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GM1 ORGH.MGM.210(j) Personnel

ED Decision 2025/007/R

PLANNING SUFFICIENT PERSONNEL FOR SAFE PROVISION OF GH SERVICES

To determine an appropriate number of qualified personnel as sufficient to ensure the safe provision of GH services, it is recommended that the GH organisation perform a task and resource analysis. It may consider several aspects, such as:

(a) types of GH services provided as per the declaration and tasks planned;

(b) number of stations covered;

(d) number of aircraft operators to which it provides services;

(e) estimated number of ad hoc requests for GH services per season;

(f) any GH services contracted to third parties.

Details

Source-Title: GM1 ORGH.MGM.210(j) Personnel View latest amendments

Erulesid: ERULES-1963177438-23604 Compare versions

Domain: Ground Handling

Amendedby: Issue 1

Applicabilitydate: 27 March, 2028

Entryintoforcedate: 8 July, 2025

Regulatorysource: ED Decision 2025/007/R Navigate

Regulatorysubject: Part-ORGH

Typeofcontent: GM to DR

Origin: EASA

Category: EAR