Which ICAO standards and European requirements on safety management should the safety manager have knowledge of?

Knowledge of ICAO standards and European requirements on safety management related to: monitoring safety performance, conducting safety risk assessments, managing safety information databases (systems), investigating reportable matters and hazardous events, and safety promotion/communication methods.

Besides ICAO and European requirements, what other two knowledge areas are required for the safety manager?

Basic safety investigation techniques and human factors in aviation.

List the six suitable skills and competencies that the safety manager should have beyond knowledge areas.

The six skills/competencies are: promotion of a positive safety culture, interpersonal/influencing/leadership skills, oral and written communication skills, data management/analytical/problem-solving skills, computer skills (e.g., word processing, spreadsheets, database management), and professional integrity.

What work experience should the safety manager have, and in which areas?

The safety manager should have relevant and documented work experience, preferably in a comparable position, in any of the following areas: management systems (including compliance monitoring systems) and safety management; and GH operations.

Is it acceptable for the safety manager to have experience in only one of the two listed areas?

Yes, the text states 'in any of the following areas', meaning experience in either management systems/safety management or GH operations is acceptable.

AMC2 ORGH.MGM.210(c) Personnel

Q: Can additional safety personnel support the safety manager in a ground handling organisation, and under what condition?

Yes, depending on the size of the GH organisation, the safety manager may be assisted by additional safety personnel to enable the performance of all tasks related to safety management.

Q: What is the role of the safety manager regarding the operator's safety management system, regardless of the organisational set-up?

The safety manager remains the unique focal point as regards the development, administration and maintenance of the operator's SMS.

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AMC2 ORGH.MGM.210(c) Personnel

ED Decision 2025/007/R

SAFETY MANAGER

(a) Depending on the size of the GH organisation, the safety manager may be assisted by additional safety personnel to enable the performance of all tasks related to safety management.

(b) Regardless of the organisational set‑up, it is important that the safety manager remains the unique focal point as regards the development, administration and maintenance of the operator’s SMS.

COMPETENCIES OF THE SAFETY MANAGER

(c) The safety manager supports, facilitates and leads the implementation and maintenance of the SMS, fostering an organisational culture that ensures effective safety management, risk management and occurrence reporting. The competencies of the safety manager should include, but not be limited to, the following:

(1) knowledge of:

(i) ICAO standards and European requirements and provisions on safety management, related to:

(A) monitoring safety performance,

(B) conducting safety risk assessments,

(D) investigating reportable matters and hazardous events;

(E) safety promotion/communication methods;

(ii) basic safety investigation techniques;

(iii) human factors in aviation;

(2) other suitable skills and competencies include:

(i) promotion of a positive safety culture,

(ii) interpersonal, influencing and leadership skills,

(iii) oral and written communication skills,

(iv) data management, analytical and proble‑solving skills,

(v) computer skills; for example, in word processing, spreadsheets and database management,

(vi) professional integrity.

(d) The safety manager should have work experience, relevant and documented, preferably in a comparable position, in any of the following areas:

(1) management systems, including compliance monitoring systems, and safety management;

(2) GH operations.

Details

Source-Title: AMC2 ORGH.MGM.210(c) Personnel View latest amendments

Erulesid: ERULES-1963177438-23595 Compare versions

Domain: Ground Handling

Amendedby: Issue 1

Applicabilitydate: 27 March, 2028

Entryintoforcedate: 8 July, 2025

Regulatorysource: ED Decision 2025/007/R Navigate

Regulatorysubject: Part-ORGH

Typeofcontent: AMC to DR

Origin: EASA

Category: EAR