ED Decision 2025/007/R
(a) As part of its SMS, the GH organisation should develop and implement an ERP that ensures prompt, appropriate and effective responses to emergencies. It should be adjusted to the size and complexity of the organisation.
(b) The ERP should cover the corporate and station levels. At the station level, the GH organisation should follow the ERP of the aerodrome operator and support or replace the aircraft operator.
(c) The ERP should:
(1) be coordinated with the aircraft operator’s ERP and with the ERP of the aerodrome operator and any other relevant stakeholder;
(2) provide the actions to be taken by the personnel of the GH organisation or specific individuals in an emergency;
(3) include clear instructions on who to contact at the aircraft operator to which the organisation provides GH services at the aerodrome(s) relevant to the emergency and how to contact them (including outside normal business hours) in accordance with the instructions received from the operator.
(d) The GH organisation should ensure that its personnel are aware of their role in an emergency response and are trained adequately to provide the expected support.
(e) The ERP should be tested regularly to ensure that it remains relevant and personnel’s training remains current.
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