What are the required elements of the GH organisation's training and assessment programme?

The programme should include: (1) process for training gap analysis and crediting criteria; (2) defined training objectives and targets; (3) a training and assessment plan enabling development of KSAs and ensuring error-free learning; (4) standards for training material including aircraft operator procedures and progress monitoring; (5) non-punitive staff competence evaluation and realistic training concept; (6) qualification criteria for the trained function; (7) methods and intervals for recurrent assessment and retraining; (8) criteria for instructor and assessor competence; (9) procedures for evaluation, feedback including anonymous, and improvement of the training process.

How should the knowledge, skills, and attitudes components of training be integrated?

The knowledge and skills components should go hand in hand, and the attitude component should be integrated as early as possible into the training process.

How should the assessment be conducted to confirm that the trainee can perform tasks correctly?

The assessment should be conducted using live or simulated operations, reflecting the daily tasks performed by the trainees.

AMC1 ORGH.TRG.100 Training and assessment programme

Q: If a ground handling organisation contracts training to an external provider, where does the responsibility for standards and quality lie?

The responsibility for the standards and quality of the programme remains entirely with the GH organisation.

Q: What should the training and assessment programme include regarding training received from other organisations?

It should include the process for conducting a training gap analysis and criteria to enable crediting of training received by an individual from other organisations prior to employment at the current organisation.

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AMC1 ORGH.TRG.100 Training and assessment programme

ED Decision 2025/007/R

GENERAL

(a) The training and assessment programme should be flexible enough to cater for specific needs related to the delivery method, such as online training or classroom training.

(b) Training and assessments may be delivered either internally by the GH organisation’s qualified instructors or externally by a qualified training provider. If the delivery of the training and assessment programme is contracted to an external provider, the responsibility for the standards and quality of the programme remains entirely with the GH organisation.

(1) the process for conducting a training gap analysis and criteria to enable crediting of training received by an individual from other organisations prior to employment at the current organisation;

(2) defined training objectives and targets for training and assessment for the trained GH functions;

(3) a training and assessment plan enabling the development of knowledge, skills and attitudes (KSAs) components and ensuring error‑free learning;

(4) standards for training material, including procedures of the aircraft operators to which GH services are provided, and progress monitoring;

(5) a non‑punitive staff competence evaluation and a training concept based on realistic elements;

(6) qualification criteria as required for the trained function;

(7) a description of methods and intervals for recurrent assessment and subsequent retraining;

(8) criteria for the competence and qualifications of instructors and assessors;

(9) a description of procedures for evaluation of the training process; provision of feedback, including anonymous feedback; and improvement of the training process to ensure that the training objectives are met.

(d) The knowledge and skills components of training should go hand in hand. The attitude component should be integrated as early as possible into the training process.

(e) The training and assessment programme should reflect the daily tasks performed by the trainees. The assessment should be conducted using live or simulated operations, to confirm that the individual being trained can perform the tasks correctly.

(f) Training and assessment using online tools should be conducted on‑site to ensure the validity of the results.

(g) The GH organisation should allocate a sufficient amount of time for the completion of the required training courses.

Details

Source-Title: AMC1 ORGH.TRG.100 Training and assessment programme View latest amendments

Erulesid: ERULES-1963177438-23551 Compare versions

Domain: Ground Handling

Amendedby: Issue 1

Applicabilitydate: 27 March, 2028

Entryintoforcedate: 8 July, 2025

Regulatorysource: ED Decision 2025/007/R Navigate

Regulatorysubject: Part-ORGH

Typeofcontent: AMC to DR

Origin: EASA

Category: EAR