ED Decision 2025/007/R
TRAINING AND COMMUNICATION ON SAFETY AND SAFETY CULTURE
The GH organisation should ensure that the processes developed under its SMS increase or maintain safety in the provision of GH services and aim to foster a safety culture within the organisation.
(a) Training
(1) All operational personnel should receive safety training that is relevant to their safety responsibilities.
(2) Adequate records should be kept of all safety training provided.
(b) Communication
(1) The GH organisation should establish communication about safety matters that:
(i) ensures that all personnel are aware of the safety management activities relevant to their safety responsibilities;
(ii) conveys safety‑critical information, especially relating to risks assessed and hazards analysed;
(iii) explains why particular actions are taken; and
(iv) explains why safety procedures are introduced or changed.
(2) Regular meetings with personnel, where information, actions and procedures are discussed, may be held to communicate safety matters.
(c) Training and communication processes should be assessed and reviewed at relevant intervals to ensure their effectiveness (including understanding by personnel of their individual responsibility in maintaining safety).
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