ED Decision 2025/007/R
KEY PROCESSES IN SAFETY MANAGEMENT
(a) Hazard identification processes
(1) The GH organisation should implement an SMS that enables the adoption of reactive, proactive and predictive methods. A reporting scheme that is based on a combination of reactive, proactive and predictive methods of safety data collection should be the formal means of collecting, recording, analysing, acting on and generating feedback about hazards and associated risks that may affect the safety of GH services.
(2) Hazards identified should include:
(i) hazards that may be generated by human factors; and
(ii) hazards that may stem from the organisational set‑up or the existence of complex operational arrangements (e.g. when an organisation (aircraft operator) both performs self‑handling and contracts GH services to a third‑party GH organisation, when a self‑handling aircraft operator provides GH services to other aircraft operators within a single air carrier business grouping or when other services or products are contracted in multiple layers).
(b) Risk management processes
(1) The GH organisation should implement and maintain a formal safety risk management process, to include:
(i) analysis of risks (e.g. in terms of likelihood and severity of the consequences of hazards and occurrences;)
(ii) risk classification (in terms of tolerability); and
(iii) control (in terms of mitigation) of risks to an acceptable level.
(2) The levels of management personnel who have the authority to make decisions regarding the tolerability of safety risks, in accordance with point (b)(1)(ii), should be specified.
(3) A risk register, hazard log or equivalent system should be used.
(c) Management of change. See the AMC and GM to point ORGH.GEN.130.
(d) Continuing improvement. The GH organisation should seek to continuously improve its safety performance and the effectiveness of its management system. There should be a focus on updating the risk register, ensuring the continued relevance of the safety performance indicators and the effectiveness of mitigation measures in managing the safety risks identified, and monitoring the competence of personnel and their understanding of their own role in maintaining safety of GH operations.
(e) Immediate safety action and coordination with the aerodrome operator’s and aircraft operator’s ERPs.
AMC1 ORGH.MGM.200(b)(2)(ii) details ground handling safety management: reactive, proactive, predictive hazard identification, formal risk management, risk register, and continuous improvement.
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