GM2 CAMO.A.305(g) Personnel requirements

TRAINING SYLLABUS FOR INITIAL SAFETY TRAINING

The training syllabus below identifies the topics and subtopics that should be addressed during the safety training.

The CAMO may combine, divide, or change the order of any of the subjects in the syllabus to suit its own needs, as long as all the subjects are covered to a level of detail that is appropriate for the organisation and its personnel, including the varying level of seniority of that personnel.

Some of the topics may be covered in separate training courses (e.g. health and safety, management, supervisory skills, etc.) in which case duplication of the training is not necessary.

Where possible, practical illustrations and examples should be used, especially accident and incident reports.

Topics should be related to existing legislation, where relevant. Topics should be related to existing guidance/advisory material, where relevant (e.g. ICAO HF Digests and Training Manual).

Topics should be related to continuing airworthiness management and maintenance engineering where possible; too much unrelated theory should be avoided.

1 General/Introduction to safety management and HF

1.1 Need to address safety management and HF

1.2 Statistics

1.3 Incidents

1a. Safety risk management

1a.1. Hazard identification

1a.2. Safety risk assessment

1a.3. Risk mitigation and management

1a.4. Effectiveness of safety risk management

2 Safety Culture/Organisational factors

2.1 Justness/Trust

2.2 Commitment to safety

2.3 Adaptability

2.4 Awareness

2.5 Behaviour

2.6 Information

3 Human error

3.1 Error models and theories

3.2 Types of errors in continuing airworthiness management and maintenance tasks

3.3 Violations

3.4 Implications of errors

3.5 Avoiding and managing errors

3.6 Human reliability

4 Human performance & limitations

4.1 Vision

4.2 Hearing

4.3 Information-processing

4.4 Attention and perception

4.5 Situational awareness

4.6 Memory

4.7 Claustrophobia and physical access

4.8 Motivation

4.9 Fitness/Health

4.10 Stress

4.11 Workload management

4.12 Fatigue

4.13 Alcohol, medication, drugs

4.14 Physical work

4.15 Repetitive tasks/complacency

5 Environment

5.1 Peer pressure

5.2 Stressors

5.3 Time pressure and deadlines

5.4 Workload

5.5 Shift work

5.6 Noise and fumes

5.7 Illumination

5.8 Climate and temperature

5.9 Motion and vibration

5.10 Complex systems

5.11 Other hazards in the workplace

5.12 Lack of manpower

5.13 Distractions and interruptions

6 Procedures, information, tools and practices

6.1 Visual inspection

6.2 Work logging and recording

6.3 Procedure — practice/mismatch/norms

6.4 Technical documentation — access and quality

7 Communication

7.1 Shift/Task handover

7.2 Dissemination of information

7.3 Cultural differences

8 Teamwork

8.1 Responsibility

8.2 Management, supervision and leadership

8.3 Decision-making

9 Professionalism and integrity

9.1 Keeping up to date; currency

9.2 Avoiding error-provoking behaviour

9.3 Assertiveness

10 Organisation’s safety programme

10.1 Safety policy and objectives, just culture principles

10.2 Reporting errors and hazards, internal safety reporting scheme

10.3 Investigation process

10.4 Action to address problems

10.5 Feedback and safety promotion