ED Decision 2020/021/R
SAFETY PERFORMANCE MONITORING AND MEASUREMENT
(a) The performance monitoring and measurement process includes:
(1) safety reporting, addressing also the status of the organisation’s compliance with the applicable requirements;
(2) safety studies which are rather large analyses encompassing broad safety concerns;
(3) safety reviews, including trends reviews which are conducted during the introduction and deployment of new technologies, change or implementation of procedures, or in situations of structural changes in operations, or to explore the increase in incidents or safety reports;
(4) safety audits which focus on the integrity of the organisation’s management system, and periodically assess the status of safety risk controls;
(5) safety surveys which examine particular elements or procedures of a specific operation, such as problem areas or bottlenecks in daily operations, perception and opinions of operational personnel, and areas of dissent or confusion; and
(6) internal safety investigations of occurrences.
(b) The following generic aspects/areas may be considered:
(1) accountability for the management of the operational activities and their ultimate accomplishment;
(2) authority to direct, control or change the procedures, as well as to make key decisions such as safety risk acceptance decisions;
(3) procedures for operational activities;
(4) controls, including hardware, software, special procedures or procedural steps, and supervisory practices designed to keep operational activities on track;
(5) interfaces, including lines of authority between departments, lines of communication between employees, consistency of procedures, and clear delineation of responsibility between organisations, work units, and employees; and
(6) process measures to provide feedback to parties in charge that required actions are taking place, required outputs are being produced, and expected outcomes are being achieved.
GM1 ADR.OR.F.045(b)(5) details the performance monitoring and measurement process, including safety reporting, studies, reviews, audits, surveys, and internal investigations, plus generic aspects like accountability, and
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