ED Decision 2014/012/R
SAFETY PERFORMANCE MONITORING AND MEASUREMENT
(a) The performance monitoring and measurement process should include:
(1) safety reporting, addressing also the status of compliance with the applicable requirements;
(2) safety studies which are rather large analyses encompassing broad safety concerns;
(3) safety reviews including trends reviews which are conducted during introduction and deployment of new technologies, change or implementation of procedures, or in situations of structural change in operations, or to explore increase in incidents or safety reports;
(4) safety audits which focus in the integrity of the aerodrome operator’s management system, and periodically assess the status of safety risk controls;
(5) safety surveys, which examine particular elements or procedures of a specific operation, such as problem areas or bottlenecks in daily operations, perceptions and opinions of operational personnel, and areas of dissent or confusion; and
(6) internal safety investigations whose scope should extend the scope of occurrences required to be reported to the Competent Authority;
(b) The following generic aspects/areas could be considered:
(1) accountability for management of the operational activities and its ultimate accomplishment;
(2) authority to direct, control, or change the procedures, as well as to make key decisions such as safety risk acceptance decisions;
(3) procedures for operational activities;
(4) controls, including hardware, software, special procedures or procedural steps, and supervisory practices designed to keep operational activities on track;
(5) interfaces, including lines of authority between departments, lines of communication between employees, consistency of procedures, and clear delineation of responsibility between organisations, work units, and employees; and
(6) process measures to provide feedback to responsible parties that required actions are taking place, required outputs are being produced, and expected outcomes are being achieved.
Guidance on aerodrome performance monitoring includes safety reporting, studies, reviews, audits, surveys, and internal investigations, plus generic aspects like accountability, authority, controls, interfaces, and feedb
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