GM1 ATM/ANS.OR.B.005(d)
Management system
ED Decision 2023/018/R
MONITORING
This behaviour could be understood as performance of the service(s) delivered by the functional system of the ATM/ANS provider (e.g. specification such as function, accuracy, availability, continuity, timeliness, reliability, integrity, etc.). When the monitoring activity identifies underperformance of the service provided with respect to the specification of the service, the ATM/ANS provider should introduce mitigation measures.
For example, the ATC provider should monitor the quality of communication services and verify the conformance with the level of performance required for the operational environment under its responsibility with regard to the provision of ATC with data link services.
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