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ATS.OR.310 Stress

Regulation (EU) 2017/373

In accordance with point ATS.OR.200, an air traffic control service provider shall:

(a)     develop and maintain a policy for the management of air traffic controllers' stress, including the implementation of a critical incident stress management programme;

(b)     provide air traffic controllers with education and information programmes on the prevention of stress, including critical incident stress, complementing human factors training provided in accordance with Sections 3 and 4 of Subpart D of Annex I to Regulation (EU) 2015/340.