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ATM/ANS.OR.A.075 Open and transparent provision of services

Regulation (EU) 2017/373

(a)     A service provider shall provide its services in an open and transparent manner. It shall publish the conditions of access to its services and changes thereto and establish a consultation process with the users of its services on a regular basis or as needed for specific changes in service provision, either individually or collectively.

(b)     A service provider shall not discriminate on grounds of nationality or other characteristic of the user or the class of users of its services in a manner that is contrary to Union law.
Details
Source-Title: ATM/ANS.OR.A.075 Open and transparent provision of services
Erulesid: ERULES-1963177438-2998 Compare versions
Domain: Air traffic management/Air navigation services
Activitytype: Air traffic services (ATS), Meteorological services (MET), Aeronautical information services (AIS), Data services (DAT), Air traffic flow management (ATFM), Airspace management (ASM), Network functions (NF), Communication, navigation or surveillance services (CNS)
Applicabilitydate: 1 January, 2019 (DAT Providers)
Entryintoforcedate: 28 March, 2017
Regulatedentity: ATS provider, MET provider, AIS provider, DAT provider, ATFM provider, ASM provider, Network manager (NM), ANS provider, CNS provider
Regulatorysource: Regulation (EU) 2017/373 Navigate
Regulatorysubject: Part-ATM/ANS.OR
Typeofcontent: IR (Implementing rule)
Origin: EASA
Category: EAR
Related sections: