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AMC4 ATM/ANS.OR.B.005(a) Management system

ED Decision 2017/001/R

GENERAL — NON-COMPLEX SERVICE PROVIDERS

(a)     The policy should include a commitment to improve towards the highest standards, comply with all the applicable legal requirements, meet all the applicable standards, consider the best practices, and provide the appropriate resources.

(b)     The compliance monitoring task may be exercised by the accountable manager, provided that he or she has demonstrated having the related competence as defined in point (b)(4) of GM1 ATM/ANS.OR.B.005(c).

(c)      Risk management may be performed using hazard checklists or similar risk management tools or processes, which are integrated into the activities of the service provider.

(d)     A service provider should manage associated risks related to changes, as applicable. Management of changes should be a documented process to identify external and internal changes.

(e)     A service provider should identify persons who fulfil the role of managers and who are responsible with regard to safety, quality and security of its services, as applicable. These persons may be accountable managers or individuals with an operational role in the service provider.