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AMC1 ATM/ANS.OR.B.005(a)(6) Management system

ED Decision 2017/001/R

TRAINING AND COMPETENCY

A service provider should:

(a)     determine the necessary competence for personnel performing activities supporting services provision;

(b)     where applicable, provide training or take other actions to achieve the necessary competence;

(c)      evaluate the effectiveness of the actions taken;

(d)     ensure that personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of the objectives; and

(e)     maintain appropriate records of education, training, skills and experience.