GM1 ATCO.D.080(b)(1);(2) Refresher training
ED Decision 2015/010/R
EFFECTIVE COMMUNICATION
Communication misunderstanding is present in many air traffic occurrences and the consistent use of approved phraseology is designed to mitigate such occurrences.
For the purpose of refresher training, emphasis is, therefore, put on effective communication, including the use of approved phraseology, both for the use of standard practices and procedures and for abnormal and emergency situations training.
Effective communication should make use of a variety of communication modes, including the use of appropriate phraseology and radio communication.
Phraseology and radio communication training is part of the linguistic training according to ICAO; radio communication phraseology samples offer learning opportunities and foster harmonisation.
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