AMC4 ORO.MLR.100 Operations manual – General

CONTENTS – NON-COMMERCIAL SPECIALISED OPERATIONS WITH COMPLEX MOTOR-POWERED AIRCRAFT AND COMMERCIAL SPECIALISED OPERATIONS

(a)     The OM should contain at least the following information, where applicable, as relevant to the area and type of operation:

A       GENERAL/BASIC

For chapters 0-7 refer to AMC3 ORO.MLR.100.

In addition:

6.2     The relevant regulations and guidance to crew members concerning dangerous goods used for specialised tasks (pesticides and chemicals, etc.).

8        OPERATING PROCEDURES

8.1     Flight preparation instructions. As applicable to the operation:

8.1.1  General procedures;

8.1.2  Minimum flight altitudes. A description of the method of determination and application of minimum altitudes, including a procedure to establish the minimum altitudes/flight levels;

8.1.3  Criteria and responsibilities for determining the adequacy of aerodromes/operating sites to be used;

8.1.4  Interpretation of meteorological information. Explanatory material on the decoding of MET forecasts and MET reports relevant to the area of operations, including the interpretation of conditional expressions;

8.1.5  Determination of the quantities of fuel, oil and water methanol carried. The methods by which the quantities of fuel, oil and water methanol to be carried are determined and monitored in-flight. The system for maintaining fuel and oil records should also be described;

8.1.6  Procedure for the determination of the mass of loads, the calculation of performance margins and the centre of gravity;

8.1.7  Emergency procedures, e.g. load, fuel or chemical jettison (to include the actions of all personnel);

8.1.8  System for supply of NOTAMS, meteorological and other safety-critical information both at base and in field locations;

8.1.9  Mandatory equipment for specific tasks (mirror, cargo sling, load cell, special radio equipment, radar altimeters, etc.);

8.1.10 Guidance on the CDL and MEL;

8.1.11 Policy on completion and carriage of documents including operator’s aircraft technical log and journey log, or equivalent;

8.1.12 Any task-specific standard operating procedures not covered above.

8.2     Ground handling instructions. As applicable to the operation:

8.2.1  Briefing requirements for in-flight and ground task specialists;

8.2.2  Decontamination procedures;

8.2.3  Fuelling procedures, including safety precautions during refuelling and defuelling including quality checks required in the field location, precautions against spillage and environmental damage;

8.2.4. De-icing and anti-icing on the ground. A description of the de-icing and anti-icing policy and procedures for aircraft on the ground.

8.3     Flight procedures. As applicable to the operation:

8.3.1  Procedures relevant to the aircraft type, specific task and area;

8.3.2  Altimeter setting procedures;

8.3.3  Actions following alerts from audio warning devices;

8.3.4  GPWS/TAWS for aeroplanes. Procedures and instructions required for the avoidance of controlled flight into terrain, including limitations on high rate of descent near the surface (the related training requirements are covered in OM-D 2.1);

8.3.5  Policy and procedures for the use of TCAS/ACAS for aeroplanes and, when applicable, for helicopters;

8.3.6  Policy and procedures for in-flight fuel management;

8.3.7  Procedures for operating in adverse and potentially hazardous atmospheric conditions;

8.3.8  Wake turbulence and rotor downwash for helicopters;

8.3.9  Use of restraint devices;

8.3.10 Policy on use of vacant seats;

8.3.11 Cabin safety requirements including smoking.

8.4     Task-specific weather limitations.

8.5     Use of the minimum equipment and configuration deviation list(s).

8.6     Oxygen requirements. An explanation of the conditions under which oxygen should be provided and used (altitude, exposure times, night etc.).

9        DANGEROUS GOODS AND WEAPONS

9.1     Information, instruction and general guidance on the transport of dangerous goods as internal or external loads, including:

9.1.1  The operator's policy on the transport of dangerous goods;

9.1.2  Guidance on the requirements for acceptance, labelling, handling, stowage, and segregation of dangerous goods;

9.1.3  Procedures for responding to emergency situations involving dangerous goods;

9.1.4  Duties of all personnel involved; and

9.1.5  Instructions on carriage of the operator’s personnel on cargo aircraft when dangerous goods are being carried.

9.2     The conditions under which weapons, munitions of war and sporting weapons may be carried.

10      SECURITY

Security instructions, guidance, procedures, training and responsibilities, taking into account Regulation (EC) No 300/2008. Some parts of the security instructions and guidance may be kept confidential.

11      HANDLING, NOTIFYING AND REPORTING ACCIDENTS, INCIDENTS AND OCCURRENCES, AND USING THE CVR RECORDINGS

Procedures for handling, notifying and reporting accidents, incidents and occurrences. This section should include:

11.1   Definitions of accidents and occurrences and responsibilities of all persons involved;

11.2   Reporting procedures (including any mandatory forms);

11.3   Special notification when dangerous goods are carried; and

11.4   Procedures for the preservation of recordings of the flight recorders in order to prevent inadvertent reactivation, repair or reinstallation of the flight recorders following an accident or a serious incident or when this preservation is directed by the investigating authority.

12      RULES OF THE AIR

In addition to the items referred to in AMC3 ORO.MLR.100, territorial procedures for obtaining permissions and exemptions, e.g. for underslung loads and lowflying clearances.

13      LEASING

Refer to AMC3 ORO.MLR.100.

B        AIRCRAFT OPERATING MATTERS — TYPE RELATED

For chapters 0-1 refer to AMC3 ORO.MLR.100.

2        NORMAL PROCEDURES

The normal procedures and duties assigned to the crew, the appropriate checklists and the system for their use, including any task or specific role equipment procedures not contained in the AFM.

3        ABNORMAL AND/OR EMERGENCY PROCEDURES

The abnormal and/or emergency procedures and duties assigned to the crew, the appropriate checklists and the system for their use, including any task or specific role equipment emergency procedures not contained in the AFM.

4        PERFORMANCE

4.1     Performance data should be provided in a form in which it can be used without difficulty.

4.2     Performance data. Performance material which provides the necessary data for compliance with the performance requirements prescribed in Part-SPO.

5        FLIGHT PLANNING

5.1     Data and instructions necessary for pre-flight and in-flight planning.

5.2     Procedures for specialised tasks.

6        MASS AND BALANCE

Instructions and data for the calculation of the mass and balance, including:

6.1     Calculation system (e.g. index system);

6.2     Information and instructions for completion of mass and balance documentation; and

6.3     Limitations.

7        LOADING

Refer to AMC3 ORO.MLR.100.

8        CONFIGURATION DEVIATION LIST (CDL)

Refer to AMC3 ORO.MLR.100.

9        MINIMUM EQUIPMENT LIST (MEL)

The MEL for each aircraft type or variant operated and the type(s)/area(s) of operation. It should also contain procedures to be followed when an aircraft is being dispatched with one or more inoperative items, in accordance with the MEL.

10      SURVIVAL AND EMERGENCY EQUIPMENT INCLUDING OXYGEN

10.1   A list of the survival equipment to be carried, taking into account the nature of the area of operation, such as a hostile or a non-hostile environment.

10.2   A checklist for assessing the serviceability of the equipment and instructions for its use prior to take-off.

10.3   The procedure for determining the amount of oxygen required and the quantity that is available.

11      EMERGENCY EVACUATION PROCEDURES

11.1   Emergency evacuation procedures, crew coordination and occupant handling in the event of a forced landing, ditching or other emergency.

12      AIRCRAFT SYSTEMS

A description of the aircraft systems and all equipment specific to the tasks. Additional equipment, systems or fitting, related special procedures including any supplements to the AFM.

C        TASKS AND OPERATING AREAS INSTRUCTIONS AND INFORMATION

Specific instructions related to the specialised tasks and operating areas in accordance with AMC3 ORO.MLR.100.

D       TRAINING

1        Training syllabi and checking programmes for all operations personnel assigned to operational duties in connection with the preparation and/or conduct of a flight.

2        Training syllabi and checking programmes should include:

2.1     For flight crew, all relevant items prescribed in Part-SPO, Part-SPA and this Part;

2.2     For other crew members, all relevant items prescribed in Part-SPO and this Part, as applicable;

2.3     For in-flight and ground task specialists concerned, including crew members:

a.       All relevant items prescribed in SPA.DG; and

b.       All relevant items prescribed in Part-SPO and ORO.SEC; and

2.4     For operations personnel other than crew members, all other relevant items pertaining to their duties prescribed in Part-SPO and this Part.

3        Procedures:

3.1     Procedures for training and checking.

3.2     Procedures to be applied in the event that personnel do not achieve or maintain the required standards.

3.3     A system for tracking expiry dates for qualifications, checks, tests, recency and licences.

4        Description of documentation to be stored and storage periods.

(b)     If there are sections that, because of the nature of the operation, do not apply, it is recommended that operators maintain the numbering system described in ORO.MLR.101 and above and insert ‘Not applicable’ or ‘Intentionally blank’ where appropriate.