ED Decision 2025/008/R
INFORMATION ON THE TRANSPORT OF PASSENGERS WITH REDUCED MOBILITY AND THEIR MOBILITY DEVICES
For the ground handling of passengers with reduced mobility and their mobility devices, the operator should do the following:
(a) publish applicable restrictions on the carriage of mobility devices, including electrical ones;
(b) provide means to receive information from passengers, either directly or indirectly, about any requirements for passenger assistance, including on the transport of their mobility device and the type of device;
(c) establish procedures to address the following risk areas:
(1) communication of safety-relevant information related to the transport of passengers requiring assistance and their mobility devices to the contracted ground handling organisations at the aerodrome, to facilitate the packing and loading of the mobility device for safe transport, as applicable, in accordance with the ICAO Technical Instructions;
(2) aircraft mass and balance and any loading limitations that apply;
(d) use appropriate masses for the mobility devices when preparing the mass and balance and load control documentation and comply with load-spreading requirements;
(e) include instructions in its operations manual, as applicable, for passenger acceptance, load control, boarding and disembarkation, and aircraft loading.
[applicable from 27 March 2028 — ED Decision 2025/008/R]
AMC1 ORO.GEN.315(b) details operator procedures for ground handling of passengers with reduced mobility, covering published restrictions, information receipt, risk-area procedures, mass/balance, and operations manual. (c
* Summary by Aviation.Bot - Always consult the original document for the most accurate information.
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