ED Decision 2014/017/R
TRAINING PROGRAMME
The senior cabin crew member training course should at least cover the following elements:
(a) Pre-flight briefing:
(1) operating as a crew;
(2) allocation of cabin crew stations and responsibilities; and
(3) consideration of the particular flight, aircraft type, equipment, area and type of operation, including extended range operations with two-engine aeroplanes (ETOPS) and special categories of passengers with emphasis on passengers with disabilities or reduced mobility, infants and stretcher cases.
(b) Cooperation within the crew:
(1) discipline, responsibilities and chain of command;
(2) importance of coordination and communication; and
(3) pilot incapacitation.
(c) Review of operator requirements and legal requirements:
(1) passenger briefing, safety briefing cards;
(2) securing of galleys;
(3) stowage of cabin baggage;
(4) electronic equipment;
(5) procedures when fuelling with passengers on board;
(6) turbulence; and
(7) documentation.
(d) Accident and incident reporting.
(e) Human factors and CRM:
The operator should ensure that all applicable elements specified in Table 1 of AMC1 ORO.CC.115(e) are integrated into the training and covered to the level required by Column ‘Senior Cabin Crew Course’.
(f) Flight and duty time limitations and rest requirements (FTL).
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