AMC1 CAT.OP.MPA.170 Passenger briefing

AMC1 CAT.OP.MPA.170 Passenger briefing

PASSENGER BRIEFING

Passenger briefings should contain the following:

(a) Before take-off

(1) Passengers should be briefed on the following items, if applicable:

(i) any cabin secured aspects, e.g. required position of seatbacks, tray tables, footrests, window blinds, etc. as applicable;

(ii) emergency lighting (floor proximity escape path markings, exit signs);

(iii) correct stowage of hand baggage and the importance of leaving hand baggage behind in case of evacuation;

(iv) the use and stowage of portable electronic devices, including in-flight entertainment (IFE) systems;

(v) the location and presentation of the safety briefing card, the importance of its contents and the need for passengers to review it prior to take-off; and

(vi) compliance with ordinance signs, pictograms or placards, and crew member instructions; and

(2) Passengers should receive a demonstration of the following:

(i) the use of safety belts or restraint systems, including how to fasten and unfasten the safety belts or restraint systems;

(ii) the location of emergency exits;

(iii) the location and use of oxygen equipment, if required. Passengers should also be briefed to extinguish all smoking materials when oxygen is being used; and

(iv) the location and use of life-jackets if required.

(3) Passengers occupying seats with direct access to emergency exits not staffed by cabin crew members should receive an additional briefing on the operation and use of the exit.

(b) After take-off

(1) Passengers should be reminded of the following, if applicable:

(i) use of safety belts or restraint systems including the safety benefits of having safety belts fastened when seated irrespective of seat belt sign illumination; and

(ii) caution when opening overhead compartments.

(c) Before landing

(1) Passengers should be reminded of the following, if applicable:

(i) use of safety belts or restraint systems;

(ii) any cabin secured aspects, e.g. required position of seatbacks, tray tables, footrests, window blinds, etc. as applicable;

(iii) correct stowage of hand baggage and the importance of leaving hand baggage behind in case of evacuation;

(iv) the use and stowage of portable electronic devices; and

(v) the location of the safety briefing card, the importance of its contents and its review.

(d) After landing

(1) Passengers should be reminded of the following:

(i) use of safety belts or restraint systems;

(ii) the use and stowage of portable electronic devices; and

(iii) caution when opening overhead compartments.

(e) Emergency during flight:

(1) Passengers should be instructed as appropriate to the circumstances.

(f) Smoking regulations

(1) The operator should determine the frequency of briefings or reminding passengers about the smoking regulations.