AMC2 ORO.FC.115 Crew
resource management (CRM) training
CRM TRAINING — SINGLE-PILOT OPERATIONS
(a) For single-pilot helicopter operations with technical crew, AMC1 ORO.FC.115 should be applied.
(b) For single-pilot operations other than those specified in (a), AMC1 ORO.FC.115 should be applied with the following differences:
(1) Relevant training
Training should cover the relevant CRM training, i.e. initial operator’s training, the operator conversion course and recurrent training.
(2) Relevant training elements
CRM training should focus on the elements specified in Table 1 of (g) of AMC1 ORO.FC.115 which are relevant to single-pilot operations. Therefore, single-pilot CRM training should include, among others:
(i) situation awareness;
(ii) workload management;
(iii) decision-making;
(iv) resilience development;
(v) surprise and startle effect; and
(vi) effective communication and coordination with other operational personnel and ground services.
(3) Virtual classroom training
Notwithstanding (a)(2) of AMC1 ORO.FC.115, classroom training may take place remotely, using a videoconferencing tool. The tool should permit real-time interaction between the trainees and the trainer, including speech and elements of body language. It should also be capable of transmitting any document to the trainee that the trainer wishes to present. The CRM trainer should establish the list of trainees in advance. Their numbers should be limited to 6 to ensure a sufficient level of interaction during the training session.
(4) Operation with ELA2 aircraft.
Notwithstanding (1) and (2), for operations with ELA2 aircraft the relevant CRM training and its duration should be determined by the operator, based on the aircraft type and the complexity of the operation.
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